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Luther Family Ford - Service Center

Fargo, ND

4.4
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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November 14, 2018

Slow and slower I waited over an hour Cost not explained Filter changed without asking Total cost twice competitive places Sloppy waiting room Too many sale More

by BOBK37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
November 14, 2018

Purchase/installation of new tires ; lube, oil & filter As usual , very satisfied from start to finish with my visit to Luther Family Ford on 11/13/18. Prompt, courteous service throughout my stay there. More

by gary.sollid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Person first met after driving auto inside bldg
November 13, 2018

Exceptional Service I’ve been bringing my car to Luther for the past 8 years and have had nothing but exceptional service. I wouldn’t trust my car with anyone else. More

by DARCY13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Homan
November 13, 2018

Recall Performed. 2016 F-150 had two recalls performed. Truck was in first thing in the morning, picked it up in the afternoon. No troubles and flexible drop off and pi More

by bradimusmaximus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall
November 13, 2018

Hard to beat. My wife and I have been Luther family Ford customers for about four years. In that time we have been Treated Like one of the family "hopefully not More

by Crosshairmax500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Warwick
November 08, 2018

Give us your money $456.00 for spark plugs and some gasket. The car has around 32,000 miles on it. Something doesn't add up. But on a good note, they got it done pr More

by schmitty22173
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greedy McThievery
November 08, 2018

Recall repair Everything was great, helpful staff, estimated time to repair was met and appreciated ride to and from dealership so I could get other things accompli More

by BDPETERSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young man in service center who greeted me and explained what was going to happen
November 06, 2018

Great service I have always had my oil changed on my 2016 Explorer at Luther Ford. Quick service. Friendly staff. Recommend their service without hesitation. Would More

by ENKERSJK3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin R.
November 06, 2018

Gave my vehicle a thorough check Repaired window linings and did a thorough check of vehicle; discovered tires needed rotating, oil change as done and seat belt system cleaned and che More

by SGREEN7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hasbrouck
November 06, 2018

Quick lube As usual my experience getting my truck serviced was great. The check in was quick and easy and the people there were friendly, fast and efficient. More

by HLYAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Homan
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