Luther Family Ford - Service Center

Tire issues I own a Ford Expedition, so I usually choose the Ford dealer to service my vehicle because my expectation is that they know my car best and I'll end u I own a Ford Expedition, so I usually choose the Ford dealer to service my vehicle because my expectation is that they know my car best and I'll end up having fewer repairs because they can diagnose my issues correctly the first time - Luther Family Ford does not disappoint! I thought I was going to need balancing of my tires when I brought it in. I had also been getting low tire pressure warnings. Since I bought my tires at Luther Family Ford I made an appointment with them. It turns out there was just ice build up in my wheels so no balancing was required. They also found where two tires needed to be resealed. It was minimal cost since they had sold me the tires, and they also didn't charge me for a service I didn't need. Their name is appropriate, because my whole family benefits from a well-running vehicle. Plus, they are North Dakota nice! Thank you Luther Family Ford!! More

Great service SERVICE WAS VERY QUICK. HARDLY ANY WAIT. RECALL WORK WAS COMPLETED AND EXPLAINED WHY IT WAS NECESSARY. VERY PLEASANT EXPERIENCE. BRIAN WAS VERY H SERVICE WAS VERY QUICK. HARDLY ANY WAIT. RECALL WORK WAS COMPLETED AND EXPLAINED WHY IT WAS NECESSARY. VERY PLEASANT EXPERIENCE. BRIAN WAS VERY HELPFUL, AS ALWAYS. More

I love my dealership Terry was great. communication was great. it was great. everything was great. car runs great. it wasn't running great. now it is running great. Terry was great. communication was great. it was great. everything was great. car runs great. it wasn't running great. now it is running great. More

Recalls and warranty issue Great service, very personable. Made things very easy for me. I liked the use of text messages to let me know when my vehicle would be ready. Would re Great service, very personable. Made things very easy for me. I liked the use of text messages to let me know when my vehicle would be ready. Would recommend them without question. More

Warranty work Very happy with work pleasant to deal with would go back again. Staff is always very helpful and courteous. Will definitely go back there again. Very happy with work pleasant to deal with would go back again. Staff is always very helpful and courteous. Will definitely go back there again. More

Service Whenever we call with any issues or questions Steve is always so helpful and accommodating I would recommend your services to many others. Thank Whenever we call with any issues or questions Steve is always so helpful and accommodating I would recommend your services to many others. Thank you! Tammy More

Service on F-150 When I had the oil changed I was told that there was a major transmission leak which there wasn’t. The first invoice had a charge for inspection of th When I had the oil changed I was told that there was a major transmission leak which there wasn’t. The first invoice had a charge for inspection of the transmission which Steve removed immediately without any questions from me. More

Great service Brought my car in for a warranty repair found during my oil change at Luther. Great service in a timely repair and for pointing it out so it would b Brought my car in for a warranty repair found during my oil change at Luther. Great service in a timely repair and for pointing it out so it would be covered under warranty. More

Look for leaks The Dealership staff was quick, friendly and ready to take my vehicle when I arrived. The courtesy car was ready to take me to my home. The Dealership staff was quick, friendly and ready to take my vehicle when I arrived. The courtesy car was ready to take me to my home. More

Oil change and backup camera issue We had problems with backup camera - service department completely corrected issue so camera now works well and oil change done timely. Also appreciat We had problems with backup camera - service department completely corrected issue so camera now works well and oil change done timely. Also appreciate the courtesy vehicle ride. More