Luther Family Ford - Service Center

Air bag recall The did a great job in a timely manner. Courtesy van drivers were great about dropping me off and picking me up again. Great Service. The did a great job in a timely manner. Courtesy van drivers were great about dropping me off and picking me up again. Great Service. More

Air Bag Recall The service time was just as promised by Josh during our establishing the appointment. The only negative was that the area close to the airbag replac The service time was just as promised by Josh during our establishing the appointment. The only negative was that the area close to the airbag replacement was left a little dirty, of which I have since cleaned. My interior is a very light color and I realize these mechanics are likely to have some material on their hands and clothes that may rub against the surface. Overall very pleased with the experience. More

Brian and his team do a great job Brian and his team do a great job. I would recommend Luther Family Ford to other people. I also bring my car back for oil changes. Brian and his team do a great job. I would recommend Luther Family Ford to other people. I also bring my car back for oil changes. More

Usually get the Works I usually get my service, and they always just do the "Works" service and its around $45, and this time all I got was a oil change without anything el I usually get my service, and they always just do the "Works" service and its around $45, and this time all I got was a oil change without anything else, and it was $50. Why is it a higher change for less work?!?!? More

Poor communication I received 4 different phone calls from 3 different people in regards to scheduling my appointment and it seemed like no on was on the same page in re I received 4 different phone calls from 3 different people in regards to scheduling my appointment and it seemed like no on was on the same page in regards to that. Told one person my change of last name and when I got there it still hadn’t been changed on my paperwork. Good service, but bad communication. More

Fast & friendly Great 1st experience. Tami was great - showed me where to wait, coffee, soda, cookies and the oil change took about 20 minutes, which is way faster th Great 1st experience. Tami was great - showed me where to wait, coffee, soda, cookies and the oil change took about 20 minutes, which is way faster than my experience at a previous dealership. More

Excellent service! Friendly, fast, and efficient service. We love the opportunity to communicate and ask questions about the progress of our service through text or pho Friendly, fast, and efficient service. We love the opportunity to communicate and ask questions about the progress of our service through text or phone call. More

Very Pleased All those dealt with on Thurs. 14 2019 were polite and friendly. Very easy to talk with and discuss service for my Ford 150. Referred me to service All those dealt with on Thurs. 14 2019 were polite and friendly. Very easy to talk with and discuss service for my Ford 150. Referred me to service for warranty work. More

Fast service Come in with no appointment and was able to get into Quick Lane right away. Service was completed fast and excellent job. Thanks for quick service Come in with no appointment and was able to get into Quick Lane right away. Service was completed fast and excellent job. Thanks for quick service More

Everything went according to plan. Steve Fisher in service was very helpful and kept me updated throughout the process while my vehicle was in the shop. Also Tim Z. worked with me on pu Steve Fisher in service was very helpful and kept me updated throughout the process while my vehicle was in the shop. Also Tim Z. worked with me on purchasing my new vehicle and was very willing to work with me on getting everything i needed. I would and already have recommended these two people to anyone looking to have their vehicle serviced or looking for a new vehicle. More