Luther Family Ford - Service Center

Very good good customer service Friendly staff very clean and nice place very helpful asked if I wanted to get part of my recall done so I didn’t have to make an appointment to get i Friendly staff very clean and nice place very helpful asked if I wanted to get part of my recall done so I didn’t have to make an appointment to get it done so the lube crew could do the first part done More

Dead car They were straight forward with what was wrong with our car and didn’t try to talk us into anything. Car died on the insterstate They were straight forward with what was wrong with our car and didn’t try to talk us into anything. Car died on the insterstate More

Great They Did a great job car was out in a fast manner everyone was friendly very satisfied with the service they did and on vehicle They Did a great job car was out in a fast manner everyone was friendly very satisfied with the service they did and on vehicle More

The work was done in a timely manner and was properly done. It was helpful to have a ride to work with no wasted time. I got a call when the work was done and a timely ride back. The line was quite long but the It was helpful to have a ride to work with no wasted time. I got a call when the work was done and a timely ride back. The line was quite long but the attendant was very friendly and helpful. More

Oil Change Oil change and checkup services and they forget to change information on my car so it would tell me how or what speed I was going Oil change and checkup services and they forget to change information on my car so it would tell me how or what speed I was going More

no car wash did not get a car wash, all was ok on rest of service, tires had 36 pounds each is that correct will stop in later for car wash did not get a car wash, all was ok on rest of service, tires had 36 pounds each is that correct will stop in later for car wash More

AlWAYS A GREAT EXPERIENCE Luther is the only place I trust to work on my vehicle and my favorite place to hang out and wait for it. I won't go anywhere else! Luther is the only place I trust to work on my vehicle and my favorite place to hang out and wait for it. I won't go anywhere else! More

CUSTOMER SERVICE PEOPLE WERE GREAT AND DONE QUICKLY THOSE AT LUTHER I HAD DIRECT CONTACT WITH WERE GREAT. SERVICE DONE QUICKY. ALL WENT WELL EXCEPT FOR THE OILY FINGER PRINTS LEFT ON THE HOOD OF MY VEHI THOSE AT LUTHER I HAD DIRECT CONTACT WITH WERE GREAT. SERVICE DONE QUICKY. ALL WENT WELL EXCEPT FOR THE OILY FINGER PRINTS LEFT ON THE HOOD OF MY VEHICLE.(LITTLE UPSET SINCE I JUST HAD IT WASHED BEFORE I CAME TO LUTHER) More

"Meh" I had to wait well over an hour. The cashier was joking around with another employee who was picking up his personal vehicle. I was not acknowledged I had to wait well over an hour. The cashier was joking around with another employee who was picking up his personal vehicle. I was not acknowledged for some time. More

Fast & Friendly I bring our family vehicles into LFF for regular maintenance. The staff is always great and they're able to get me in and out faster than any other de I bring our family vehicles into LFF for regular maintenance. The staff is always great and they're able to get me in and out faster than any other dealership. More