2,825 Reviews of Luther Family Ford - Service Center
Excellent Service Luther Family Ford is excellent at communicating during the entire process. From a reminder text to updates during service to a text letting you know Luther Family Ford is excellent at communicating during the entire process. From a reminder text to updates during service to a text letting you know your vehicle is ready - there's never a time you wonder what is going on with your vehicle! It's way better to make an appointment if you don't have time to be flexible and wait in line for the Quick Lane services, but appointments are scheduling at least 2 weeks out. However, it's worth it for maintenance work like oil changes and tire rotations! More
Pleased as always with the service I received. Service person double checked with me to make sure all maintenance was being done. He also called me to make sure it was OK to do a couple of things Service person double checked with me to make sure all maintenance was being done. He also called me to make sure it was OK to do a couple of things that hadn't been discussed previously. He made it clear it was my choice whether to have them done because they weren't an immediate necessity. More
Brakes Dropped my truck off early and they got started early so that was cool. Brian was in contact with me with updates. I appreciate the fast and courteous Dropped my truck off early and they got started early so that was cool. Brian was in contact with me with updates. I appreciate the fast and courteous service. More
Good service but chaotic I’m satisfied with the work done on my vehicle however the dealership seems very chaotic and I wasn’t sure where to to go or who to talk to. I’m satisfied with the work done on my vehicle however the dealership seems very chaotic and I wasn’t sure where to to go or who to talk to. More
Awesome! I appreciate Terry the salesman and Bechtold for taking care of my sale. Thanks guys! I came in for an oil change, left with a new truck. I appreciate Terry the salesman and Bechtold for taking care of my sale. Thanks guys! I came in for an oil change, left with a new truck. More
Very Pleased I worked with service personnel who knew what to look for and were courtesy and quick to resolve all my issues while the mechanic, was also very verse I worked with service personnel who knew what to look for and were courtesy and quick to resolve all my issues while the mechanic, was also very versed in what could be wrong and how to fix the problem. More
everyone was very friendly i wish they would run 3 lanes like they used to, it took over 2 hours to get done, i used to like it when they washed the windows and vacuumed the veh i wish they would run 3 lanes like they used to, it took over 2 hours to get done, i used to like it when they washed the windows and vacuumed the vehicle, they did a good job doing the service, More
Recall engine block heater cord It was a recall on my block heater cord. Scheduled appointment got in on time. Brian had me out the door with in an hour. We friendly staff. Very sati It was a recall on my block heater cord. Scheduled appointment got in on time. Brian had me out the door with in an hour. We friendly staff. Very satisfied with the work. More
Great The service that Luther gave me was the best, they went above and beyond to give me great service. I highly recommend Luther Ford Fargo The service that Luther gave me was the best, they went above and beyond to give me great service. I highly recommend Luther Ford Fargo More
service All my new Ford Purchases and Ford service work is done at Luther Ford. The people are very friendly and helpful. The service work has always been d All my new Ford Purchases and Ford service work is done at Luther Ford. The people are very friendly and helpful. The service work has always been done right the first time. More