2,825 Reviews of Luther Family Ford - Service Center
Thanks Travis, Job Well Done We had our 'check engine' light pop on for the second time with our new Explorer. Travis diagnosed it was the same error and oxygen sensor as the las We had our 'check engine' light pop on for the second time with our new Explorer. Travis diagnosed it was the same error and oxygen sensor as the last time and it was only a short day or two since the repair so he researched deeper into the issue to find a bulletin to replace a pipe that maybe have a weld issue. He fixed her up and then noticed a recall was out for the seat and took care of that at the same time. The planned time for the fix was 1.5 hours but the shop was able to turn it around in just 45 minutes and saved us a future trip on the recall. Travis did a great job of communicating things with us and was fun to work with. Great Job! More
Great Service Friendly and attentive staff. Condition of my car was thoroughly explained to me. I would highly recommend. Plus using my Ford Pass Points my oil chan Friendly and attentive staff. Condition of my car was thoroughly explained to me. I would highly recommend. Plus using my Ford Pass Points my oil change was free More
Great Service I had problems with my car battery. They took care of it right away and were very good with communicating with me throughout the process. I had problems with my car battery. They took care of it right away and were very good with communicating with me throughout the process. More
Service The people at Luther are great! Had couple of questions and responded and gave me a couple recommendations for my vehicle. Would definitely suggest th The people at Luther are great! Had couple of questions and responded and gave me a couple recommendations for my vehicle. Would definitely suggest this place More
Excellent service friendly people The service team got the service done it a quicker time than I expected. They also made me feel like I was there only customer. The service team got the service done it a quicker time than I expected. They also made me feel like I was there only customer. More
Attention to detail, relaxing lounge for waiting, personable Wonderful service, top notch people, all my questions answered. The whole atmosphere is pleasing to do business at, makes it a pleasure to return agai Wonderful service, top notch people, all my questions answered. The whole atmosphere is pleasing to do business at, makes it a pleasure to return again. More
My visit. I needed an oil change so I stopped in to Luther. A service guy welcomed me immediately and was very helpful with my questions. They also informed m I needed an oil change so I stopped in to Luther. A service guy welcomed me immediately and was very helpful with my questions. They also informed me on some recalls and gave me options to take care of these recalls. Very satisfied with my visit. More
service, warrenty and recall. The service department at Luther Ford has always treated me well. The crew that I mentioned below rate a 5 star plus. Luther is fortunate to have thes The service department at Luther Ford has always treated me well. The crew that I mentioned below rate a 5 star plus. Luther is fortunate to have these folks working for them. More
Long wait Not enough people to service cars two and a half hours for oil change very long wait and they were not taking appointments. For two weeks plus Not enough people to service cars two and a half hours for oil change very long wait and they were not taking appointments. For two weeks plus More
Get another bay to change oil Need another bay so there is not the wait to get in every time you try to get in there’s ten cars waiting.tired of trying to get in Need another bay so there is not the wait to get in every time you try to get in there’s ten cars waiting.tired of trying to get in More