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Luther Family Ford - Service Center

Fargo, ND

4.4
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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December 02, 2019

Called to get some warranty work done on my 2019 F250 . Told Steve I hadn’t purchased it from Luther that’s when everything changed. His voice , attitude and willingness to help. Told me it would be at lea More

by kem
Recommend Dealer
No
Employees Worked With
Steve
November 30, 2019

Very long wait! Oil leaking!!!! It’s usually a 2 to 4 hour wait. This time my truck leaked all over my garage floor!!! No compensation for this headache at all! Glad I spent so much More

by TLAMONT0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Quick lube
November 28, 2019

Great Service I was impressed by how quickly my maintenance service was completed! Always impressed by Luther Family and how efficient they are on getting you in an More

by SARAKMCG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All were nice!
November 28, 2019

Oil change I had the oil changed on the car and two important questions answered in less than 20 minutes. Fantastic! All I spoke with were kind and courteous. More

by CPRK79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I apologize... I think Loren or Lou
November 27, 2019

Great Experience! Brian Bendickson in service was great to work with! I knew what I wanted done and got what I expected! For an honest, respectful, considerate experi More

by tdurbs40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
November 23, 2019

Repairs They did not fix my car.Transmission replaced 2 months ago still having prob but they did not fix it. Not impressed with the service and explanation o More

by FADNESSJ74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
November 22, 2019

Oil change I had to schedule my oil change 3 weeks out. I was surprised I could not get an appointment any sooner. I will have to plan ahead next time. Once I More

by MARANNOLSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
November 22, 2019

Easy in and easy out I dropped off my 2015 Edge for recall and had an oil change, it could n't have been easier. Would recomend them again, Thanks. More

by droos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager and cashier
November 20, 2019

Flat tire I had a flat that was not repairable. I called and they had the tire I needed and they told me I could come to Quick Lane and they put it on same day More

by Marsha123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg in parts, cannot remember names in service.
November 18, 2019

Quick Lube Service on my 2016 Explorer. I allways have my service done Luther Ford, because I get good and quick service. They are allways friendly and courtious and do a great job. I wou More

by HAASBUCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
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