2,825 Reviews of Luther Family Ford - Service Center
My recall work was handled painlessly, and completed earlier than planned. The courtesy driver was friendly and competent. Good experience. I will return for all service work on my truck. earlier than planned. The courtesy driver was friendly and competent. Good experience. I will return for all service work on my truck. More
routine service no problems, no issues, waiting line was short so we were in and out in thiry minutes. Also, the cookies and coffee was great. Thanks no problems, no issues, waiting line was short so we were in and out in thiry minutes. Also, the cookies and coffee was great. Thanks More
not soo good I checked in with the individual to register my vehicle for an oil change and told him I needed to have a recall notice done on the vehicle. He sent I checked in with the individual to register my vehicle for an oil change and told him I needed to have a recall notice done on the vehicle. He sent me over to a service agent ( 1st one seated toward the overhead door). I walked up to the agent and he completely ignored me and kept staring into his computer. I really felt kind of ackward standing in front of himI with no acknowledgement from him so I said "hello" and he relied "yeah" I told him what I needed and he said I would have to make an appointment. He pulled out some paperwork to set up an appointment but I said OK I will call some other day. He really made me feel like I was not welcome here. The employees working with the oil change department were reall good. it was just this one service agent that just didnt seem to want to have to deal with me. More
Excellent Steve is great to work with always so knowledgeable. Kept me updated on my repairs and when my truck would be ready. he even sent me pictures Steve is great to work with always so knowledgeable. Kept me updated on my repairs and when my truck would be ready. he even sent me pictures! More
Fixed Remote Starter I bring my truck to Luther Family Ford for service that needs to be done always, because the employees are very friendly and the service is exceptiona I bring my truck to Luther Family Ford for service that needs to be done always, because the employees are very friendly and the service is exceptional. Thanks again Luther Family Ford for work well done!! More
4 Tires Replaced and an Oil change 4 Tires replaced on my F150 , time in and back out was very good Oil change went very well , in and out in about 30 Min. 4 Tires replaced on my F150 , time in and back out was very good Oil change went very well , in and out in about 30 Min. More
NEW TIRES BEFORE CHRISTMAS TRAVEL I needed new tires before my Christmas travels. I made an appointment several weeks ago, and the service was top-notch once again (as always at Lut I needed new tires before my Christmas travels. I made an appointment several weeks ago, and the service was top-notch once again (as always at Luther Family Ford). I have always been impressed with this place!! More
Extremely Satisfied Once again Steve Fischer and the service department at Luther did a phenomenal job getting me in and getting me on the road again! Thanks a lot! Once again Steve Fischer and the service department at Luther did a phenomenal job getting me in and getting me on the road again! Thanks a lot! More
new tires and break work Very good service. The appointment was right on time and i was treated very professional. I received the vehicle back quicker than thought and I wa Very good service. The appointment was right on time and i was treated very professional. I received the vehicle back quicker than thought and I was thankful for that. Thank you! More