Luther Family Ford - Service Center

Always happy with this location. The employees were asll very friendly, happy and do very good work. Very short wait on my oil change also. very friendly, happy and do very good work. Very short wait on my oil change also. More

We have purchased 6 vehicles (4 F-150s an F-350 and an Edge) at Luther Ford and expect to purchase more. Have always had excellent service. Edge) at Luther Ford and expect to purchase more. Have always had excellent service. More

After dropping it off early asked them if it could be gotten in early would be great. Called about 230 to check status lady said it wasn't scheduled till tomorrow morning,ok. Josh(?) Called about a half gotten in early would be great. Called about 230 to check status lady said it wasn't scheduled till tomorrow morning,ok. Josh(?) Called about a half hour later and said it was done, thanks for your effort lady😠 More

Made an appointment to get Astro start installed and when I got there they didn’t have the right person working that day to do the installation. Would have been nice to get a call in advance for any appointm I got there they didn’t have the right person working that day to do the installation. Would have been nice to get a call in advance for any appointment changes. More

Very friendly and kept me posted on the progress of the service dept. Very friendly and kept me posted on the progress of the service dept. service dept. Very friendly and kept me posted on the progress of the service dept. More

Service was great even though I had to ask the technician to clarify what some of the initials stood for he used when describing my vehicle service. to clarify what some of the initials stood for he used when describing my vehicle service. More

Happy with service and those that served me. However, I called and asked if quick lane did oil and fuel filter service on my diesel. I was told you did. But upon arrival I had to call for an appointment. N called and asked if quick lane did oil and fuel filter service on my diesel. I was told you did. But upon arrival I had to call for an appointment. Not good!! More

Great communication, speed and accuracy of service. Thank you for all your time ad dedication to customers. I see myself utilizing the service department in the future. you for all your time ad dedication to customers. I see myself utilizing the service department in the future. More

Great Service-Good experienceDealer Rater not so much-25 Great Service-Good experience Dealer Rater not so much-25 words minimum, high school teacher that put this together and thinks it’s an essay? Great Service-Good experience Dealer Rater not so much-25 words minimum, high school teacher that put this together and thinks it’s an essay? More

I received friendly and courteous service. They kept me in the loop throughout my oil change. It took a bit longer than expected but they also checked my tires, etc. Worth the extra time! in the loop throughout my oil change. It took a bit longer than expected but they also checked my tires, etc. Worth the extra time! More