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Luther Family Ford - Service Center

Fargo, ND

4.3
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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February 18, 2021

Everything was repaired correctly. No more leaks. Brian Bendickson is always up front on what needs done and accurate cost estimates. No surprises. I aways trust him with my vehicles. Always keeps me in More

by HLYAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
February 18, 2021

Always fast dependable trustworthy service. Replaced my dead battery no charge under warranty, even got a tow truck for me to get it there. Staff are always friendly, good to answer questions and tell More

by MANGMESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Dickinson
February 18, 2021

A big shout out to Luke, who rescued me from a dead battery so I could get to the quick lane for a replacement. I appreciate the extra effort and kindness, something that I will remember when I re More

by drcovey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke, a service runner and driver and nice guy.
February 17, 2021

Everything was great.Steve Fisher is the best . He always calls and lets us know what and how much to expect to pay. Thank you! More

by kimbullis61
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
February 17, 2021

I will continue to use Luther. Service department is second to none. The work is accurate, quick, and the staff is always helpful and courteous. More

by tgross711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
February 16, 2021

The person that worked on my pickup were great and I appreciate the ability to pay online to expedite the pick-up process. They understood my concerns and provided updates on questions that I had. More

by RoryJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
February 15, 2021

Got me in right away, fast friendly folks. Gave me an accurate estimate.They were able to get me in early as I needed the vehicle badly for out of town trips. More

by KG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service
February 14, 2021

Thank you for the speedy service. Your website says you open at 7am on Saturday which is not correct. It would be helpful to change it. More

by KARRIERAGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure but they were friendly.
February 14, 2021

I have always had a great experience with the salesmen, especially Tim and the service people. They go above and beyond in answering my questions and fixing the problem. More

by JULIETEBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Zastrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian B
February 14, 2021

Excellent service at the quick lane. I asked to have the air filter replaced due to 30,000 mile service. But they said it didn’t need it. Appreciate the honesty instead of just adding to my bill for no reas More

by tschmaltz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quicklane
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