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Luther Family Ford - Service Center

Fargo, ND

4.3
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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March 09, 2021

Brian Bendict is great to work with, always friendly and professional. The repairs were done very fast with very little down time.. I dropped the vehicle off in the morning and picked it up over my lunch br More

by hedlundrg11
Recommend Dealer
Yes
Employees Worked With
Brian Benedict
March 09, 2021

Great work, had my vehicle done before my appointment even started. Would be great to have the shuttle service back though. Thanks for supporting the military and veterans! More

by coreymalko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember names
March 09, 2021

Brought vehicle in for oil change and they found a leak in my pinion seal. Sent a text message letting me know it was under warranty and replaced it. Great customer service. Ryan Kotschevar is always gre More

by Simply Dusty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
March 09, 2021

Great Sales and Service! We have bought Vehicles here and where treated us great. Service is always very good here too. Fast in and out for all of our needs! More

by KN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
March 07, 2021

Wonderful experience as usual. Prompt service and great employees. We always get our vehicles serviced at Luther and never disappointed. Thank you for such excellent service. More

by rab0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tryg Letnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2021

Good, Better, Best - what else can I say, that I have not said in earlier reviews? I suggest you limit surveys to just selecti star icons, with the option of writing something if all did not go well, or if v More

by RONALD.SMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luki Pusey
March 05, 2021

My oil change was quick and the staff was courteous I did not work with any of the departments you require me to rate. So I just rated the top choice. More

by Wilma929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Bechtold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Brown , Emily Burkart
March 04, 2021

Friendly service. Phone calls and text messages appreciated with instructions and updates and completion. No cost for hood replacement due to paint bubbles on edges and warranty for fixing steeri More

by mmrieniets@msn.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric and Scott Wilke
March 04, 2021

I have had recall work done and I have had some accessories added. Quick service and done well. Great to have continued support from the sales team. More

by MARK.SCHEID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Zastrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Steve was great. However they were not able to find and solve my issue. And on the multi-point inspection sheet, they marked an item yellow only because they have to in order to get it to save/print. Thi More

by Jarred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
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