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Luther Family Ford - Service Center

Fargo, ND

4.3
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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March 14, 2021

Luther Family Ford has ALWAYS exceed my expectations! Great place, great people. I purchased new tires and picked up a screw. Quick to get it in and the tire was replaced. More

by STMOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Overland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2021

This is a great service department filled with super helpful individuals who are quick to provide quality solutions at an affordable rate. Will always return here. More

by Ashleyj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Jordet
March 12, 2021

I was more then impressed, first my service advisor suggested I did not need my tires rotated ( my first oil change on 2020 car) and then they finished the oil change very quickly. I have been going More

by scdobo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sandy Gileden, Justin raymond
March 11, 2021

in and out real quick. service writer was friendly and polite. when they told me they were thru they explained every thing very good. good service overall. cashier could be a little more friendly. More

by garyohnstad5375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Zastrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Bechtold
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2021

You guys did a great job. Vehicle had noise that Lonnie listened to and figured it was wheel bearing. Going out of town and they were able to get us taken care of.on short notice. Thanks Again!! More

by smcquay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Zastrow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie, Bryan
March 11, 2021

Getting service appointments goes well but the job wasn't finished well this time. Bolts weren't tughtened completely and my husband corrected tge problem when it became apparent to us at home. More

by TANDJPICARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the names.
March 11, 2021

Great Experience! They went above and beyond basic appointment needs and provided recommendations for upcoming issues. Welcoming environment-friendly staff all around. Great place to get service. More

by ericksonjennifer4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Burn and Brad Jordet and Ryan Kotschevar ch
March 10, 2021

Was very pleased with how quickly they were to get to the bottom of the problem. I only wish they had their shuttle service back. It was a struggle trying to get the car dropped off and picked up. More

by besidesearth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
March 10, 2021

Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service Great More

by BRUCKERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fischer
March 10, 2021

When I went to turn on my windshield wipers after it snowed tonight, I realized that Ford hadn’t put back my wiper blade on the divers side. It was a little dangerous to drive back home. I will call tom More

by oliversummers
Recommend Dealer
No
Employees Worked With
Greg Brown
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