Luther Family Ford - Service Center

I had a low tire pressure alarm on tires that I had purchased from Luther Family Ford last November, so I brought the care in, the service department found a nail in the rear passenger-side tire and fi purchased from Luther Family Ford last November, so I brought the care in, the service department found a nail in the rear passenger-side tire and fixed it while I waited, all at no cost to me. Great work done promptly! Thanks! More

Was done fast and rightward happy with he way it was handled have always been happy with our dealership Luther Ford in Fargo ND will return when need to handled have always been happy with our dealership Luther Ford in Fargo ND will return when need to More

I always appreciate the excellent service at LFF. Attentive, professional service without the pressure of purchasing parts/service not needed. I can't say the same about other dealerships in town. Attentive, professional service without the pressure of purchasing parts/service not needed. I can't say the same about other dealerships in town. More

Luther family Ford has been our car dealership for many many years and have always had good customer service. They are very friendly and helpful. many years and have always had good customer service. They are very friendly and helpful. More

Odd that the Pizza place can keep you up to date on the progress of your $12 pizza better than a dealership can of your mechanic’s progress on the spending of hundreds of dollars in the “ where is my vehic progress of your $12 pizza better than a dealership can of your mechanic’s progress on the spending of hundreds of dollars in the “ where is my vehicle customers not allowed to enter” zone. More

My appointment was for 9:45 am. 2 to 3 hrs for the work. At 5:54 I asked for an update. "Still plugging away - hoping it will be done by end of day" I called a lttle after 5 and was told it was b work. At 5:54 I asked for an update. "Still plugging away - hoping it will be done by end of day" I called a lttle after 5 and was told it was being worked on but service was leaving soon. 5:35 it was completed. 2- 3 hr was a bad estimate and no explaination as to why it took so long. More

The employees at Luther Family Ford are by far the most caring and genuine people you will find anywhere at a dealership in Fargo! Thanks for caring! caring and genuine people you will find anywhere at a dealership in Fargo! Thanks for caring! More

Got my keyless entry pad repaired in a timely manner. All people I came in contact with were very friendly. Got a car wash too! All people I came in contact with were very friendly. Got a car wash too! More

Brought my truck in because of the door latch freezing issue. After the fix was applied, I noticed the rear window would not roll up. I contacted Ryan, he was empathic and able to get me back in quick to issue. After the fix was applied, I noticed the rear window would not roll up. I contacted Ryan, he was empathic and able to get me back in quick to get it corrected. More

The service department went way out of its way to resolve a misunderstanding concerning extended warranty repairs and resolved such quickly, efficiently and completely. Great people who go the extra mile fo a misunderstanding concerning extended warranty repairs and resolved such quickly, efficiently and completely. Great people who go the extra mile for customers. More