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Luther Family Ford - Service Center

Fargo, ND

4.3
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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April 20, 2021

Great experience getting my F150 over to Luther to have my trailer brake controller added to the truck. Factory fit and finish looks great! This was one of my better experiences at the Fargo store. More

by rkallstr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

The service portion took much longer than anticipated due to they said the computer they hook my truck up had crashed several times. After several hours of waiting they said they fixed the problem however I More

by foster6970
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

Had a damaged vista roof. told it was $ 4100. to replace the entire thing but (other than the front glass, only a couple small plastic parts were broken. Using that logic, why don't you just make the entir More

by WALLACH.T
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan Kotschevar
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2021

I brought my 2020 Ranger to Quick Lane for service and I don't know if the oil I requested was even used. I was charged for 14 quarts and the vehicle only holds 6.2. Not at all pleased with the experience More

by JIMZITON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Raymond
April 18, 2021

Appt for oil change and recall part (backup camera). I was glad that Travis informed me that it would take around 2hours so I wouldn’t have to sit in lounge. He was very thorough! More

by stevenslenore76
Recommend Dealer
Yes
Employees Worked With
Travis Dickinson
April 18, 2021

They did a good job in the service department ! I just didn’t expect the service to be done so fast. I have no complaints about the service. More

by jaynejudisch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2021

Service price was cheaper than I thought it would be so that is always a plus. Courtesy vehicle was used and grateful for the service. More

by MARKEADAMSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Dickinson
April 17, 2021

Luther Family Ford has always done an excellent job of servicing my vehicle. I stopped in for an oil change and everything was handled very efficiently. More

by SAHELMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Holman
April 16, 2021

Great job, great service, josh kept me informed during the process and I will use them again. Vehicle was there for an interior clean and shampoo, looks great. More

by todd.richter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
April 15, 2021

Other than taking an additional week to get the vehicle in for repairs, service was very good! was notified with repairs and updated when done! More

by MARY.OTTERSON
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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