Luther Family Ford - Service Center

The service was good and well-priced. My car is smoother to drive and runs well. Good customer service and my car was done in a timely manner. Thank you! to drive and runs well. Good customer service and my car was done in a timely manner. Thank you! More

Very nice easy people to deal with. Got my pickup in and out in a timely matter. I liked that they left my old parts in the pickup so I knew the work was done. out in a timely matter. I liked that they left my old parts in the pickup so I knew the work was done. More

Got me in when promised. Kept me updated they are good people to work with. I get all my work done there . Just wish I could pick up after 6pm people to work with. I get all my work done there . Just wish I could pick up after 6pm More

I had oil/filter and tires rotated two days ago and I found today during camp fire that the oil access cover is loose! Not sure if I can fix that myself or I have to cut short my camping trip and take i found today during camp fire that the oil access cover is loose! Not sure if I can fix that myself or I have to cut short my camping trip and take it back to the dealer. Incomplete and unsafe work at Luther Family Ford. Also I mentioned at the beginning of my service that I bought the tires at the dealership; however the tire rotation cost was included in the bill and had to redo that bill at the payment center. More

My tires were wearing bad so I brought my vehicle in. Ryan was in constant communication with me as to what they found that was causing the wear. He was quick to get it repaired for me. Ryan was in constant communication with me as to what they found that was causing the wear. He was quick to get it repaired for me. More

Service was quick, efficient, and the staff at the dealership kept me well informed through the process. I like having the text updates. The courtesy drivers were very nice. Great customer service ov dealership kept me well informed through the process. I like having the text updates. The courtesy drivers were very nice. Great customer service overall, and we definitely will be a returning customer. More

As usual, the service was excellent. Your employees are courteous, thorough, efficient and very helpful. Your customer service rep at the service desk was extremely helpful in showing me how to use Ford Re courteous, thorough, efficient and very helpful. Your customer service rep at the service desk was extremely helpful in showing me how to use Ford Rewards. More

I made an appointment for a recall, and I said last time I was there they didn't have all the parts for the other recall..the guys said I see something about that on your file..so I got to Luther Ford and t I was there they didn't have all the parts for the other recall..the guys said I see something about that on your file..so I got to Luther Ford and they tell me it was done last time...I said well my tailgate still doesn't work..they said well it works today..so swing by when it doesn't work..I said it's pretty much all the time and I live an hour away...so I'm supposed to just hope it doesn't work someday when I'm near the Ford dealership?? They said its probably a cold weather thing that it won't work..I said it hasn't worked in cold or hot...but this is how it goes...so anyway it's not fixed...good job Ford More

Service was great and thorough, they even gave me a great price on my oil change. I am very pleased with the service I received. price on my oil change. I am very pleased with the service I received. More

Pleasant and Professional crew! We presented them with a Pleasant and Professional crew! We presented them with a difficult task to diagnose and they came through for us! Thanks to Scott and his tech for Pleasant and Professional crew! We presented them with a difficult task to diagnose and they came through for us! Thanks to Scott and his tech for the hard work! More