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Luther Family Ford - Service Center

Fargo, ND

4.3
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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September 05, 2021

My experience at Luther family Ford in Fargo was great until I started getting emails insisting on minimum 25 word reviews. Service was great, now stop bothering me and I might come back. More

by BJT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know
September 04, 2021

Drove up to the stall. A nice gentleman got my information and I went in the lobby to wait. It sure didn’t take long and the oil change was done. Fast and thorough. Thanks Luther. More

by ozzman1261
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2021

Stopped in to quick lane for oil change and tire rotate and vehicles were lined up quite a distance and attendant said it could be a couple hours if I wanted to wait. Had some errands to run and came back More

by lars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of attendants name but was very helpful
September 03, 2021

I brought my car to the quick lane for an oil change and they did a great job getting everything taken care of. The service department also went out of their way and were very helpful with answering questi More

by KDATHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2021

Great service. Explained everything thoroughly and the bill was actually less than I had been quoted over the phone. Nice surprise. Not often that happens. More

by DAWNENEU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2021

We were given great service. Was done in a reasonable amount of time as well. Brian Bendickson always goes the extra mile. Very personable, friendly, and knowledgeable. More

by cgp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2021

I drove up and the oil change bay was empty, so I was able to drive right in. I barely had time to have a few sips of coffee and my pickup was done. It was the best day ever! Great job to the team there! More

by Polly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
September 02, 2021

Fast service. Plus suggested I do not rotate my tires as they need to be replaced soon- ie saved to money and let me know what I needed to do. More

by judy.farkas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name but I would give him a 5!
September 01, 2021

paid $250.00 sat 5 hours one day came back later on end of week dropped off my mkx over night picked up next day drive it back to GF nothing fixed More

by glimerman_58203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Bendickson
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2021

Always a pleasure doing business with a dealership that recognizes you as a person not a #. Although now that I have moved I don't know when I'll be back for services. More

by MICHAELLUDWIG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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