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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
November 14, 2023
Ethan was well organized. He was pleasant to work with and was very knowledgeable. He made sure to have all the paperwork ready before we got to the dealership. He was pleasant to work with and was very knowledgeable. He made sure to have all the paperwork ready before we got to the dealership. More
by samykay86
Verified CustomerEmployees Worked With
November 14, 2023
Dealership was very clean with snacks and beverages offered by a friendly staff and great salesperson. offered by a friendly staff and great salesperson. More
by Tyrell
November 13, 2023
Quick and courteous service friendly people and we are very satisfied with our visit to Luther Ford very satisfied with our visit to Luther Ford More
by ACGRENZ
Employees Worked With
November 13, 2023
The service appointment was spot on! They had my parts for scheduled appointment. They kept me updated and work was done in a reasonable time. They had my parts for scheduled appointment. They kept me updated and work was done in a reasonable time. More
by leslieaanderson
Employees Worked With
November 10, 2023
The overall experience was good. Ethan was knowledgeable and friendly. The only thing to be improved was the length of time it took, I was there about 3 1/2 hours and test drive 2 ve Ethan was knowledgeable and friendly. The only thing to be improved was the length of time it took, I was there about 3 1/2 hours and test drive 2 vehicles. Also wish the website would say if the vehicle was available on the lot. I didn't realize some are "ghost" vehicles that hadn't arrived. More
by amylmartinsen
Employees Worked With
November 10, 2023
Austin and the other staff at Luther were all very helpful, answered all my questions. The purchase experience was quick and seamless helpful, answered all my questions. The purchase experience was quick and seamless More
by christinaeverett16
Employees Worked With
Austin Beaton, Austin Beaton
November 10, 2023
They are good about letting me know if there’s other things that need to be done. The gentleman that I was working with was very informative and patient and I appreciated that. Only issue I’ve had the p things that need to be done. The gentleman that I was working with was very informative and patient and I appreciated that. Only issue I’ve had the past few times is my odometer reading is always entered incorrectly into the system so it never matches my actual odometer reading. Little annoying but the overall service is good. More
by Cole1987
Employees Worked With
Jace
