Luther Family Ford

Excellent people and service always IPhone issues with my Sync , heater fan issue, and radio speaker. Excellent!!! Terry B and all the guys. I had to take my vehicle in more than twic IPhone issues with my Sync , heater fan issue, and radio speaker. Excellent!!! Terry B and all the guys. I had to take my vehicle in more than twice to work on the IPhone connection. Finally found out it was actually the phone. Handled with AT&T and got replacement. Back to dealer with heater issue noise and radio speaker not working. Repeated trips, and the guys there were always so pleasant,. Terry in service worked most with me, and then on this last trip, there was also a license plate lamp recall. Everything was taken care of with a smile, The Bluetooth system with the phone also works. I have dealt with this dealership many many years. Always friendly people, - sales, clerical, service area, etc. They stop and chat when in the waiting area. Thank you!! More

Very friendly! I loved workings with Marvin, he took needs into consideration and made my experience smooth and easy! I found exactly what I was looking for. I would I loved workings with Marvin, he took needs into consideration and made my experience smooth and easy! I found exactly what I was looking for. I would recommend going there! More

Amazing!! Terry was awesome to work with from long distance and was able to answer all my questions thoroughly! Luther Family Ford is a wonderful company! Terry was awesome to work with from long distance and was able to answer all my questions thoroughly! Luther Family Ford is a wonderful company! More

outstanding!!!! I never felt so at home at a dealership in my life. All my questions where answered and we where treated like family. Dealership was fresh looking a I never felt so at home at a dealership in my life. All my questions where answered and we where treated like family. Dealership was fresh looking and everyone was helpful. And our salesman even treated us to lunch, what a guy. We will be back to trade in our 2012 Subaru soon. Til then Thanks Andy and Shari!! More

Out of towners treated like valued customers On a trip from North Carolina we were entering Fargo when a rock hit the windshield of our F-150. Not knowing how bad it actually was I wanted to get On a trip from North Carolina we were entering Fargo when a rock hit the windshield of our F-150. Not knowing how bad it actually was I wanted to get an experienced opinion. The service writer Brooke looked, and said she would rather their glass tech see the crack to help decide what needed to be done. She called the collision center, and when we arrived they were waiting. The glass tech checked the crack to see if it could be repaired. Unfortunately it couldn't. I will have it replaced when we return home. The customer service at Luther Family Ford was exceptional. Even being the end of the work day, they took time to help a weary traveler. Thank you Luther Family Ford. Fargo is lucky to have a Ford dealer as good as you. More

Great Service Speedy service, great lounge area to wait in, & friendly staff. Once problem was pinpointed, a Ford technician told me exactly what was wrong with my Speedy service, great lounge area to wait in, & friendly staff. Once problem was pinpointed, a Ford technician told me exactly what was wrong with my car and how to fix it. I like to work on my car myself but sometimes you need a professional with professional tools & scanners to tell you what needs to be fixed! More

Great people to work with! We were greeted immediately by our salesman, who we had just been talking to over the phone. He was great to work with. Answered all our questions and We were greeted immediately by our salesman, who we had just been talking to over the phone. He was great to work with. Answered all our questions and helped us figure out our new vehicle. The staff was really great with making sure our kids were kept busy. Thanks again Luther Family Ford for an awesome experience in buying a new vehicle. We will for sure be back to do more business! More

Slice of Heaven! Luther Ford gives superior service to customers. Far beyond expectations. Salesman Terry Wicklow went above and beyond to make my purchase incredibly Luther Ford gives superior service to customers. Far beyond expectations. Salesman Terry Wicklow went above and beyond to make my purchase incredibly easy and FUN! Shari and Alex were extremely skilled and quick in the financing dept. All staff are warm and inviting. Incredible waiting area (lounge!) compared to any other dealerships. I strongly encourage everyone to make ONE stop for your next vehicle... Luther Ford in Fargo, ND! You will be blown away! Million thanks to everyone I encountered at Luther Ford. More

best sevice i have had They went above and beyond on a recurring warranty problem to fix and took care of deductible and rental car expense that Ford didn't feel they weren' They went above and beyond on a recurring warranty problem to fix and took care of deductible and rental car expense that Ford didn't feel they weren't liable for thanks Luther Ford hope to do business again on other terms More

Customer service great We actually test drove our escape twice before we bought it. Loved it! Beret Ryland was very helpful in getting all the paperwork in order and Garre We actually test drove our escape twice before we bought it. Loved it! Beret Ryland was very helpful in getting all the paperwork in order and Garrett Biegler went through the whole escape and explained how everything worked. He also told us if we had any problems and did not understand just give him a call and he would gladly help us. The whole experience was great. Thanks Beret and Garrett More