Luther Family Ford

Low Pressure, Provided a Great Experience We had a great buying experience purchasing a used F-150 from Luther Family Ford. They had a great selection, always had a vehicle warmed up and runn We had a great buying experience purchasing a used F-150 from Luther Family Ford. They had a great selection, always had a vehicle warmed up and running when we wanted to do a test drive as well as great service. Overall, we got the vehicle we wanted, the financing at a great rate, and a great buying experience. More

Best way to go about it Excellent personable service. He helped best meet my needs for leasing a vehicle. I didn't know what I could find for an affordable price and the sale Excellent personable service. He helped best meet my needs for leasing a vehicle. I didn't know what I could find for an affordable price and the salesman helped me find a great match! More

Truck Work I took my truck into get a sound in the rear axle figured out. They called me and said that the bearing were shot and they need to be replaced which I took my truck into get a sound in the rear axle figured out. They called me and said that the bearing were shot and they need to be replaced which was $1400 and they suggested that I also replace the pinion and ring gears which was another $700 and I told them I planned on trading in next 3-4 months so they just suggested fixing the bearings which would be fine then, so i went that route. I got a call from service saying my truck was done and it sounds good. I picked up my truck and I still had that sound and I took it back to them and then they put the blame back on me for not replacing the pinion and ring and it would cost another $1400 because of the labor invovled to fix it. They did not say anything about if I did not replace the pinion and ring gear that the sound would be gone. More

Why do you even have salesmen? Certainly did not feel like family. It took me 2 months to buy a truck from them. Another Ford dealer could eat this place alive. Salesmen do little i Certainly did not feel like family. It took me 2 months to buy a truck from them. Another Ford dealer could eat this place alive. Salesmen do little if nothing to tell you about the trucks and their features. They seem to expect you to know everything about them before you show up. Had to take a crowbar to fianlly pry information out of these guys on their trucks (engines, axles, features, still didnt have half the crap this truck has explained to me)Finance department will not show you real numbers for interest rate or payments until you commit to buying the truck. Only after I bough the truck was I offered a soda or a cup of coffee. They did fill up the gas tank before I drove off. The pre-owned truck is great, price is just ok. Absolutely no wiggle room on price from what is listed. Again I wonder why they have salesmen. More

Great Experience Purchased a new F150 five years ago from Terry Wicklow....great person. Purchased an Escape from Terry yesturday and had another great experience. S Purchased a new F150 five years ago from Terry Wicklow....great person. Purchased an Escape from Terry yesturday and had another great experience. Still keeping the F150 also! More

Wonderful Experience This is my 3rd vehicle purchase from Luther Ford and I won't go anywhere else! Wonderful friendly service and best prices! The salesman went above and This is my 3rd vehicle purchase from Luther Ford and I won't go anywhere else! Wonderful friendly service and best prices! The salesman went above and beyond to make sure every question I had was answered. More

Luther Ford Fargo The experience was wonderful! I am really happy with my new vehicle and the staff were great to work with and made it easy. Thank you! The experience was wonderful! I am really happy with my new vehicle and the staff were great to work with and made it easy. Thank you! More

Friendly & helpful I bought a new Ford Focus at Luther Family Ford nearly 7 years ago; I have taken it back to the dealer for all service work since then, and have never I bought a new Ford Focus at Luther Family Ford nearly 7 years ago; I have taken it back to the dealer for all service work since then, and have never once had a bad experience - everybody is always friendly, helpful & knowledgeable.. More

Buying a Ford Escape I bought a new Ford Escape from Luther Ford. The staff were excellent to work with through the whole process. Roger Holland did a great job explaini I bought a new Ford Escape from Luther Ford. The staff were excellent to work with through the whole process. Roger Holland did a great job explaining everything to me. Once I explained my needs he showed the vehicle he thought I might like. Five minutes later I bought the care. Great honest people to work with! More

Wonderful purchase experience Roger Holland was a wonderful salesperson. He was not high pressure. I was semi-serious about a Mustang convertible late in the day on a Saturday. Roger Holland was a wonderful salesperson. He was not high pressure. I was semi-serious about a Mustang convertible late in the day on a Saturday. He took the time to allow for a test drive and answer all of my questions. It was a big decision and needed to think out it for a day. I contacted him and the vehicle was ready for me on Monday. I live in Grand Forks, and the dealer is in Fargo. Everything went very smoothly. More