Luther Family Ford

Great sales staff, awesome selection Very personable, knowledgeable, and friendly staff. Emailed me quickly after my initial inquiry, had the car ready to go for a test drive, answered al Very personable, knowledgeable, and friendly staff. Emailed me quickly after my initial inquiry, had the car ready to go for a test drive, answered all my questions and seemed happy to help me! More

Good experience Jeremy Boniface, Tony Mosey & Tom W did a great job on customer service. It makes a difference when purchasing 2 new vehicles at the same time. Jeremy Boniface, Tony Mosey & Tom W did a great job on customer service. It makes a difference when purchasing 2 new vehicles at the same time. More

Oil Change Brought our car in to the Quick Lane for an oil change and went and ran errands. Went as expected, work was completed before I returned and it was re Brought our car in to the Quick Lane for an oil change and went and ran errands. Went as expected, work was completed before I returned and it was ready to go. More

Overall always good The only issue was that there was a dent in the door of the new vehicle. It was disappointing. The dealership was more than willing to get the issue t The only issue was that there was a dent in the door of the new vehicle. It was disappointing. The dealership was more than willing to get the issue taken care of but the person they gave me to line up didn't get back to me after leaving a message. When my wife and I went back three days later to purchase a new vehicle for her as well, Tony asked about it. When I told him what happened he took care of the issue. As of today it has been repaired. More

Something or some hit my side door door While I was gone to a family funeral I left my car to be Fixs and I noticed today , there are 5 starches and a big don’t in my new car that’s wasn’t t While I was gone to a family funeral I left my car to be Fixs and I noticed today , there are 5 starches and a big don’t in my new car that’s wasn’t there when I toke it in and y’all must repair at once’s . Got off work to late to call , will call Saturday . More

oil change and tire rotate Everything went great, Bruce, the service writer, was very helpful. He alerted me to a better coupon to use than what I had. I appreciated that Everything went great, Bruce, the service writer, was very helpful. He alerted me to a better coupon to use than what I had. I appreciated that. More

Will never go anywhere else It simply does not get any better than Luther Family Ford 3302 36th St. SW Fargo, ND 58104. For Customer Service, Quality of Work, Friendliness and It simply does not get any better than Luther Family Ford 3302 36th St. SW Fargo, ND 58104. For Customer Service, Quality of Work, Friendliness and Price. More

Great Service I had service for a recall. (Bolt on the steering column.) I also mentioned an indication on the dash that indicated a faulty front air bag. The fo I had service for a recall. (Bolt on the steering column.) I also mentioned an indication on the dash that indicated a faulty front air bag. The foreman said I had to make another appt. . That it would require at least 1 1/2 hr work. While waiting someone came to inquire about the indicator light. He asked questions. By golly he found it to be a reprogramming issue, and before long I was on my way. Problem solved. I didn't have to make a second trip. Thanks much for the service. More

Andy is a dude Time and service matters to me - and Andy was the best of the best. He communicated exceedingly well - he worked around my schedule. He got me everyth Time and service matters to me - and Andy was the best of the best. He communicated exceedingly well - he worked around my schedule. He got me everything I wanted and I was in and out the next day in 35 minutes (from lease paperwork to explanation and everything in-between). Very impressive stuff. My best experience to date. More

Tire rotation Daughter's tires due rotation and pressure check. Her first time there and somewhat lost. The Quick Lane people were wonderful help...thanks Quick Daughter's tires due rotation and pressure check. Her first time there and somewhat lost. The Quick Lane people were wonderful help...thanks Quick Lane. More