Luther Family Ford

Replace water pump Brian in service, fantastic. Had water pump go out on the weekend. Called early Monday morning and Brian said might get to it if someone cancelled or Brian in service, fantastic. Had water pump go out on the weekend. Called early Monday morning and Brian said might get to it if someone cancelled or it would Wednesday. Glad I took it in cause they hot to it and late that day the truck was done. Just awesome. Thanks a bunch. More

New Vehicle I bought my new car here. They were so helpful in giving me all the information I was looking for without being pushy. They were also very helpful whe I bought my new car here. They were so helpful in giving me all the information I was looking for without being pushy. They were also very helpful when it came to me coming to look at the car. I had a busy work schedule but they worked with me to get me everything I needed to feel comfortable with my purchase. More

the hidden truth The oil change and inspection was done in a fast and timely matter but when I came in I asked them to check an oil leak. When I got the paper work the The oil change and inspection was done in a fast and timely matter but when I came in I asked them to check an oil leak. When I got the paper work there was nothing stating where the leak was. I then talked to someone who checked and said that that the oil filter was leaking around the seal on the filter because the filter was not tight enough. The upsetting part of the whole thing is that it looked like they tried to hide the fact that it leaked. More

Best new vehicle experience yet! We have purchased several new Fords and this was the best experience we have ever had. We had been looking for a truck like this one locally but the We have purchased several new Fords and this was the best experience we have ever had. We had been looking for a truck like this one locally but the local dealers were not able to find anything that met our needs. We found this one on the internet and emailed Luther Ford and received an email from Paris along with other vehicles that fit our needs. We drove 200 miles to see if we could work a deal on our trade in and purchase this vehicle. There was a lot of concern on our trip up that it would not end with us purchasing this truck. Everything went great from the time we arrived until we left, not only did they agree to our trade in value but they also helped us with better financing than we were able to get from our bank. Would not hesitate to make the drive again to purchase a new Ford! More

Honest and helpful My dad has been working with Steve for year, so I figured I should start doing the same thing. Steve has continually gone out of his way to take care My dad has been working with Steve for year, so I figured I should start doing the same thing. Steve has continually gone out of his way to take care of us. Great man/employee and great company, proud ford owner. More

Dealer review Good vehicles, and good service, Any issues are handles in a most efficient manner. Dealership personnel are always very helpful and try and make you Good vehicles, and good service, Any issues are handles in a most efficient manner. Dealership personnel are always very helpful and try and make your experience with Luther a pleasant visit. More

replace steering wheel and relall work The reason I continue to come back for repairs and buy vehicles is the same reason, you always take care of me. People are always helpful and courteou The reason I continue to come back for repairs and buy vehicles is the same reason, you always take care of me. People are always helpful and courteous , wish I could remember the name of the maintenance scheduler he was great. More

Warranty work My experience with the staff in the service department has been very good. They have listened to my concerns regarding my vehicle and also provided me My experience with the staff in the service department has been very good. They have listened to my concerns regarding my vehicle and also provided me with a loaner in place of my 2018 F-150. Hopefully as this is the 3rd time in the shop (2nd time in Fargo), we can get to the root of the AC issue and I can stay cool for the rest of the summer! More

Purchase of 2015 Ford Focus Spencer, Nathen and Jeremy were great. Smooth and easy transaction from start to finish. Covered all the bases to help me make an informed decision. V Spencer, Nathen and Jeremy were great. Smooth and easy transaction from start to finish. Covered all the bases to help me make an informed decision. Very friendly and and no pressire! More

Used Car Sales Tyler was great to work with on finding a used car that had all the amenities I wanted in my budget. Ben was able to give me a better interest rate an Tyler was great to work with on finding a used car that had all the amenities I wanted in my budget. Ben was able to give me a better interest rate and term than what even my own bank offered me. When the check engine light came on the next day, Eric not only went above and beyond to make sure the current problem was taken care of as soon as possible, but to also prevent future problems. Overall, I am very impressed with Luther Family Ford. More