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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
June 25, 2023
When I am made an appointment for my car I went had to wait over 2 weeks and yet the day or two before my appointment I was contacted and told that I got a hold of the wrong department I got a hold of for wait over 2 weeks and yet the day or two before my appointment I was contacted and told that I got a hold of the wrong department I got a hold of forward instead of GMC which which means I had to reschedule my whole appointment at the other location and I told him I would have been nice to know before 2 weeks went by and also I kept the appointment at Luther Ford I thought at least I would get an oil change so my point was at 7:15 and yet I had to wait until after 8:00 when they said the workers would come why make an appointment at 7:15 if your workers don't start until 8:00 so I needlessly sat there for 45 minutes or more waiting before my car ever got brought in I thought that was not right. Other people come in after me and yet got their car serviced before I did even though I had made an appointment More
by FARGOBUM
Verified CustomerEmployees Worked With
June 25, 2023
I enjoyed working with all the men and women and for everybody's help and Patience, thank you all. everybody's help and Patience, thank you all. More
by tim.hodny
Employees Worked With
June 25, 2023
Excellent service. The best person so nice. The that help his name was Luku excellent The best person so nice. The that help his name was Luku excellent More
by Cjh5802
Employees Worked With
June 25, 2023
They were very nice and informative and efficient! It was so nice when the guy met me outside and brought me inside It was so nice when the guy met me outside and brought me inside More
by michellethomson951
Employees Worked With
June 24, 2023
Very happy with the work, everything is great. That’s why I come to Ford. The check in guy was a little rough around the edges for being the customer. That’s why I come to Ford. The check in guy was a little rough around the edges for being the customer. More
by chrisconnally34
Employees Worked With
I don’t see him
June 24, 2023
Clean dealership. Able to get an appointment quickly. They did not start on my truck until 40 minutes after my scheduled time. Only got an oil change. Whole reason I Able to get an appointment quickly. They did not start on my truck until 40 minutes after my scheduled time. Only got an oil change. Whole reason I made an appointment was so I didn’t have to wait an hour for an oil change. More
by brent.hills
Employees Worked With
It sure.
