Luther Family Ford

Great sales team No pressure in selecting vehicle. Explained differences in vehicles and price. Wayne explained all rebates. Wayne thoroughly went through all features No pressure in selecting vehicle. Explained differences in vehicles and price. Wayne explained all rebates. Wayne thoroughly went through all features after we selected a vehicle. More

Very good experience. Always is very time we have purchased Very friendly and very helpful. Always putting the customer first. Making sure that you are happy and satisfied with your decision. Service is very Very friendly and very helpful. Always putting the customer first. Making sure that you are happy and satisfied with your decision. Service is very is to work with. Get you in as quickly as possible and calling afterwards to make sure everything was done to your satisfaction. More

Awesome Experience The team was wonderful to me. Best car buying experience I ever had. Best deal any dealership has ever given to me. No argument, no shade and found al The team was wonderful to me. Best car buying experience I ever had. Best deal any dealership has ever given to me. No argument, no shade and found all the incentives I deserved. More

Service Easy drop off. Quick communication of issues. Repaired what was necessary and spotted new concerns. Easy checkout. Price was as expected. Good do Easy drop off. Quick communication of issues. Repaired what was necessary and spotted new concerns. Easy checkout. Price was as expected. Good documentation of work. More

Poor communication It was almost impossible to get Terry B. on the phone to discuss service. He would not return messages and rarely answered when called during busines It was almost impossible to get Terry B. on the phone to discuss service. He would not return messages and rarely answered when called during business hours. When I did get to speak with him he was always very short and not willing to give much info. More

service review I had a low tire and needed an oil change. Thank you for the prompt, great service! I was able to get in right away and get the issue taken care of. I had a low tire and needed an oil change. Thank you for the prompt, great service! I was able to get in right away and get the issue taken care of. More

Great Always friendly and knowledgeable, flexible willing to rescan needed. I was greeted immediately and ask how I could be helped. When my car was done Always friendly and knowledgeable, flexible willing to rescan needed. I was greeted immediately and ask how I could be helped. When my car was done received a call. More

Full Service Oil Change / Tire Rotation Overall service was excellent. Appointment start on time and was completed to our satisfaction. Price was reasonable for oil change and tire rotatio Overall service was excellent. Appointment start on time and was completed to our satisfaction. Price was reasonable for oil change and tire rotation. Will definitely be back. More

Great service as always Have been going to Luther since I purchased my vehicle there. The service team is always knowledgeable and helpful. The only thing I wish they would Have been going to Luther since I purchased my vehicle there. The service team is always knowledgeable and helpful. The only thing I wish they would do a better job with is looking up in their system that I purchased my vehicle there, the warranty I purchased, and that I purchased my tires there. I had to make sure they knew I had warranty and should get free rotations and I shouldn't be the one to correct this but thankfully they were good with helping get it right. More

New car buy I was looking to trade up for an suv. This was my second day shopping when I went to Luther Ford. I made an appointment and was met at the door by T I was looking to trade up for an suv. This was my second day shopping when I went to Luther Ford. I made an appointment and was met at the door by Taylor who was very pleasant . He asked me what I was looking for and showed me on the computer all that he had. He listened closely and did not try to sell me something I did not want. I test drove the car and it drove like a dream. It was everything I wanted. I did purchase a pretty red Ford Escape. More