Luther Family Ford

Everyone is so nice and helpful. I appreciate that they don't talk condescendingly to me even though I don't know a lot about cars. Pretty straightforward with their assessment and recommendations as well. don't talk condescendingly to me even though I don't know a lot about cars. Pretty straightforward with their assessment and recommendations as well. More

Didn't Believe Me I brought in my pick up for an extended warranty claim. 36K out of warranty rear camera failed on a few occasions and I took a photo. I showed it to I brought in my pick up for an extended warranty claim. 36K out of warranty rear camera failed on a few occasions and I took a photo. I showed it to my service writer Brian who said, "how do we know this is your pick up and not your brothers" inferring I was lying. Another item was fixed but the camera fault was not able to be replicated. Mechanic wrote in his report "suspect rerar camera is going out" but was not replaced.. Needless to say after buying 2 vehicles from LFF I was not impressed being inferred as someone who was not telling the truth. Again, a photo was taken of the camera and shown to service writer. I suppose LFF wants me to drive my vehicle in reverse when camera goes out all the way to their service center and have them come out and look at it because if put in park camera would shut off. More

Longtime customers, great experience! My husband and I buy all of our vehicles at Luther Family Ford because of the great value and the awesome people we get to work with each time we buy! My husband and I buy all of our vehicles at Luther Family Ford because of the great value and the awesome people we get to work with each time we buy! More

Air Conditioner and Maintenance Bryan and team did a great job. They are always friendly and very through with explanations of what they are doing/have done. I trust them. Bryan and team did a great job. They are always friendly and very through with explanations of what they are doing/have done. I trust them. More

Hassle free, no pressure event. What I assumed would be a multiple day transaction was completed in 2 hours. The entire experience was easy and hassle free. What a pleasant surprise What I assumed would be a multiple day transaction was completed in 2 hours. The entire experience was easy and hassle free. What a pleasant surprise. More

I highly recommend Luther Family Ford for all of your automotive needs. Tim Zastrow “Z”, is a great salesman. He is very knowledgeable and a great person to work with. We are very happy! Great people to automotive needs. Tim Zastrow “Z”, is a great salesman. He is very knowledgeable and a great person to work with. We are very happy! Great people to work with! More

Great! They took care of a problem that my pick up had that another dealership could not figure out even when they called the Ford tech line! They took care of a problem that my pick up had that another dealership could not figure out even when they called the Ford tech line! More

New Vehicle It was time to transition into a new leased vehicle. Tryg and the staff were awesome to work with and made everything easy. I had a few requests to cu It was time to transition into a new leased vehicle. Tryg and the staff were awesome to work with and made everything easy. I had a few requests to customize the vehicle I picked out and they took care of everything in a short amount of time. More

THE BEST I recently had a stroke. Roger Holland went above and beyond by taking care of things that are difficult for me to do. Luther Ford and Roger made t I recently had a stroke. Roger Holland went above and beyond by taking care of things that are difficult for me to do. Luther Ford and Roger made this vehicle purchase the best experience I have had buying and selling a car.in all my 75 years. (and I have bought and sold a lot of vehicles) Very trustworthy. No hassle, honest people to work with. I would highly recommend this dealership. Ray Schwab More

They always work with my schedule and have my repairs done in A timely matter. Everyone is very friendly and very helpful. Great service department! done in A timely matter. Everyone is very friendly and very helpful. Great service department! More