Luther Family Ford

Service was good, health practices not. I am 86 years old. I went for service expecting some measure of social protection like I receive at the few other places I need to go.. I never saw I am 86 years old. I went for service expecting some measure of social protection like I receive at the few other places I need to go.. I never saw one employee concerned about my protection by wearing a mask. I saw one other customer wearing a mask. Now I must wait a week or so wondering if I was exposed. I won"t be back until the virus is no longer a threat or I know you are doing all you can to be safe. I have always been pleased with the service and friendliness of everyone, which is why I was so surprised when I was in this time and felt so uncomfortable. More

Price was pretty high. Points didn’t go towards my rewards but other than that I was satisfied. They were prompt and courteous. So undecided if will use again rewards but other than that I was satisfied. They were prompt and courteous. So undecided if will use again More

Great Customer Service Luther Family Ford is a wonderful dealership. Everyone at the dealership was friendly and professional. They made the purchase of a new car quick an Luther Family Ford is a wonderful dealership. Everyone at the dealership was friendly and professional. They made the purchase of a new car quick and easy. More

Purchasing a new pickup (Ranger) Salesman was friendly, great knowledge and helpful. The dealership is large and very clean and neat, The finance dept.explained everything I could und Salesman was friendly, great knowledge and helpful. The dealership is large and very clean and neat, The finance dept.explained everything I could understand . Great job. The salesman was Tim Zastrow. More

Love my 2019 F150! Always have had the V8 and am happy with mileage and towing ability! Had my oil changed at Luther and was very pleased! with mileage and towing ability! Had my oil changed at Luther and was very pleased! More

The ONLY Place I would buy a Ford Pick-up . Great Deal , Great Quality and Great Customer Service , that's why I choose Luther Family Ford in Fargo . I usually purchase a new Ford pickup every Great Deal , Great Quality and Great Customer Service , that's why I choose Luther Family Ford in Fargo . I usually purchase a new Ford pickup every 2 years as I travel for business in ND , SD and MT and my truck is my transport and office . I find it well worth my time and money to travel 500 miles ( round trip ) to purchase my new truck from Luther Family Ford . Joel , Jon , Noah and now Ethan , my new Sales Professional , all work together to put together the best pick-up package for me and their outstanding customer service , has always been something I really appreciate . Thank-you all , I really love my new 2020 Ford F-150 pick-up . Rick S. More

Service work on May 22,2020 The service rep was very friendly and helpful. The work was finished in less time than the estimate so this saved me half an hour of waiting time. All The service rep was very friendly and helpful. The work was finished in less time than the estimate so this saved me half an hour of waiting time. All recall notices were cleared and oil change and safety checks were all taken care of. It will be nice when everything is back to normal. I appreciated not having to sign anything when I checked out. More

I can't say enough good things about my experience with Luther Ford of Fargo. I will most likely be back and would highly recommend the dealership to anyone. Luther Ford of Fargo. I will most likely be back and would highly recommend the dealership to anyone. More

My experience with them was an absolute let down. There was ZERO communication and the worst customer service possible. The attitude among everyone I talked to was horrendous. I brought a vehicle in for wa was ZERO communication and the worst customer service possible. The attitude among everyone I talked to was horrendous. I brought a vehicle in for warranty work, couldn't imagine having to PAY for this type of service. However, thank you to Jennifer for being the only one to actually help. She went above and beyond my expectations. More

great Excellent dealership. Their help is professional, friendly, knowledgeable and helpful. They are respectful, friendly and amine to please you as a cu Excellent dealership. Their help is professional, friendly, knowledgeable and helpful. They are respectful, friendly and amine to please you as a customer. I highly recommend this dealership. More