Luther Family Ford

PURCHASE OF NEW EXPEDITION I WORKED WITH ROGER HOLLAND AND MADE THE EXPERIENCE GOOD. I WAS IN AND OUT OF THE DEALERSHIP IN ABOUT HOUR WITH NEW VEHICLE. THERE WAS NO HAGGLING OVE I WORKED WITH ROGER HOLLAND AND MADE THE EXPERIENCE GOOD. I WAS IN AND OUT OF THE DEALERSHIP IN ABOUT HOUR WITH NEW VEHICLE. THERE WAS NO HAGGLING OVER PRICE. More

Great customer service, quick oil change and comfortable wait. Everyone was very polite and helpful. I use Luther for every oil change on my vehicle. wait. Everyone was very polite and helpful. I use Luther for every oil change on my vehicle. More

Both my sales rep and the credit manager went out of their way to make my car buying experience great. They saved me an extra $1500 by asking me to finish my deal and paperwork the same day before a reb their way to make my car buying experience great. They saved me an extra $1500 by asking me to finish my deal and paperwork the same day before a rebate expired. They both had to stay late to accommodate me but they did it with a smile. Great people is what it is all about ! More

Service Quick Lube Had my appointment scheduled for 5 and I was early. They got me in right away and completed the oil change and tire rotation very efficiently and time Had my appointment scheduled for 5 and I was early. They got me in right away and completed the oil change and tire rotation very efficiently and timely. The service was great and pointed out to me that the rear brakes would need to be replaced. I liked the fact that there was no sales pitch was given lto me. More

Effortless!! What a great place to buy a new truck! Luther Family Ford was Great to deal with the whole way. Ethan was Great and very professional to deal with. would buy from Luther and Ethan again. I Luther Family Ford was Great to deal with the whole way. Ethan was Great and very professional to deal with. would buy from Luther and Ethan again. I highly recommend them both. More

Great Experience Had a great experience overall. Low pressure environment and everyone I dealt with was extremely friendly and helpful. Would recommend to others in Had a great experience overall. Low pressure environment and everyone I dealt with was extremely friendly and helpful. Would recommend to others in the market for a vehicle. More

They did what was needed to be done. Cody the mechanic was very good and communicated what was going on, once I finally got a hold of him. Ford itself was the weak link in informing the limitations on ope was very good and communicated what was going on, once I finally got a hold of him. Ford itself was the weak link in informing the limitations on operation of the new pickup . The owner’s manuals should be vehicle specific . Important warnings shouldn’t Buried on page 309. Not too happy with FORD but Luther Ford was very good and seems to have fixed the problem More

They were able to get my truck fixed early only problem I have is smells like gear oil. I appreciate that they got it in early. Thanks have is smells like gear oil. I appreciate that they got it in early. Thanks More

New 2020 F150 There service manager Joshua Homan was superb. Joshua is why we buy at Luther Family Ford in Fargo. The sale person should know more about vehicle fea There service manager Joshua Homan was superb. Joshua is why we buy at Luther Family Ford in Fargo. The sale person should know more about vehicle features, I was told I could get a key that would auto start my new truck. I found out later that was not true after I paid for new key. I was also told the windshield wipers would turn on when it rains (sensor), this does not happen also. The pickup was not as clean as I would like. Parts department should verify the correct equipment buying options for vehicle. More

They didn’t try to up sell me when I didn’t need it. I was missing a lug nut and they found an extra they had laying around and put it on for me. All around a good experience. was missing a lug nut and they found an extra they had laying around and put it on for me. All around a good experience. More