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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
September 02, 2023
Absolutely love Luther Family Ford! We’ve purchased several vehicles from them, had different services performed and have had nothing but good experiences! We’ve purchased several vehicles from them, had different services performed and have had nothing but good experiences! More
by NWALSH82
Verified CustomerEmployees Worked With
September 01, 2023
Great service very professional, enjoy going there. I don’t trust everyone but I feel Luther is trustworthy I don’t trust everyone but I feel Luther is trustworthy More
by brucerobertburns
Employees Worked With
August 31, 2023
They get the job done, which is nice. But didn’t update me at all on my vehicle, as they said they would. It would have been nice to receive a phone call on my car, but instead they went But didn’t update me at all on my vehicle, as they said they would. It would have been nice to receive a phone call on my car, but instead they went ahead and started fixing it without talking to me. More
by vicgardner56560
August 31, 2023
This was the Best Ford dealer I’ve ever been to. People were pleasant, courteous, and understanding of my situation. I’ve lived in eight states, and never had as good of service as your dealership. People were pleasant, courteous, and understanding of my situation. I’ve lived in eight states, and never had as good of service as your dealership. Thank You! More
by Cat
Employees Worked With
Unknown
August 28, 2023
The timeliness of service was an issue, but I believe due to delay in receipt of part and then having to reorder part which caused further delay. This was frustrating because it was a brand new vehicle and s to delay in receipt of part and then having to reorder part which caused further delay. This was frustrating because it was a brand new vehicle and service was unexpected. However, Eric and his team were good at keeping me informed and patiently and efficiently responded to my questions. More
by MICHELLE.ERDMANN
Employees Worked With
August 27, 2023
Hadley assisted us to get some items fixed after the sale. We really appreciated her willingness to make us happy with our purchase! sale. We really appreciated her willingness to make us happy with our purchase! More
by Thompsonsadie103
August 26, 2023
Roger was very helpful to work with and also explained how to work with a lot of the features. how to work with a lot of the features. More
by NORTHWOODSPLUMBINGANDHEATING
Employees Worked With
August 26, 2023
Service went pretty smooth. People I encountered all had really great attitudes! 3 week lead time for an appointment is to long. People I encountered all had really great attitudes! 3 week lead time for an appointment is to long. More
by Bergseth_7
Employees Worked With
August 26, 2023
They go above and beyond to help their customers even after the sale is complete. after the sale is complete. More
by alexjahner
Employees Worked With
