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Luther Family Ford

Fargo, ND

4.5
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

September 10, 2023

I'm old, so labor charges seem quite high, but service department seems to be quite efficient. More

by dmompop@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I can't remember service writer's name, but she was helpful and efficient.
September 10, 2023

Thank you for getting my vehicle in so fast, I really appreciate it. Thank you. More

by mowspwr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

They had the car I wanted and the rest was straight forward. It wasn't a high pressure environment and they even worked with me even though I showed up right at closing on a Friday. The actual purchasi More

by PAKUMMER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Dryer, Emily Mudgett
September 09, 2023

Great service, prompt dependable work done on my vehicles. Employees are pleasant and thorough in explaining what was done. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace Holston, Tech #43
September 09, 2023

Quickly determined the issue, did excellent work. Were very good at staying in touch and letting me know status and timing updates. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Hawkins
Sep 09, 2023 -

Matt responded

Very happy with service experience at Luther. Service department did a great job keeping me informed of cost and timing.

September 09, 2023

I'm impressed with how quickly my brake job was completed, and it actually came to less than the original quote, which was a huge relief! Luther will always be my choice for service. More

by debgrossnickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

People nice welcome when you come in. Kerr it very good and nice knows his stuff More

by standingpipe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Schlomann
September 08, 2023

Very happy with everything. Anna was able to work me in and the work was completed that day. More

by JCNELSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Hawkins
September 07, 2023

Very good service and communication. The service writers were very friendly and informative. All work was completed to my satisfaction. More

by tom.pitsenbarger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Great experience, Hadley had everything ready, great explanation of the technology questions I had. I live 400 miles away, so having everything ready was super great. Vehicle gave me a dream ride home, More

by osbornenna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Bechtold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hadley Boline
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