Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,100 reviews
September 16, 2023
Always provides friendly and efficient service, in all departments. Website is also helpful and user friendly. departments. Website is also helpful and user friendly. More
by sailerg
Verified Customer
September 15, 2023
Great working with Luther Ford in Fargo ND. Always visit Roger Holland when we are shopping for a new vehicle. Will continue to work with dealership. Great people in sales & finance Always visit Roger Holland when we are shopping for a new vehicle. Will continue to work with dealership. Great people in sales & finance More
by jmwthw
September 15, 2023
We bought our Explorer from Luther, and at that time, there was a bad odor in the car. After checking they said there was a mouse nest in the engine since the previous owner was a farmer and stored the c there was a bad odor in the car. After checking they said there was a mouse nest in the engine since the previous owner was a farmer and stored the car in his barn. They told us they removed the nest, even though we still had an odor, until we brought it in for recalls this week. They again reported they found a mouse nest. We don't have any mice in our garage, so we assume they didn't originally remove the nest. What kind of health concerns could come from breathing that is a concern. We also had our car complete a 100k check up and oil change, spending around $1000, only to have the windshield washer fluid light come on the next day. Puzzling. Not entirely happy. More
by Tmschons
Employees Worked With
Anna
September 15, 2023
The staff at the dealership was friendly,knowledgeable, promo,and helpful. Great service! I’ll be back to have my vehicle serviced again. promo,and helpful. Great service! I’ll be back to have my vehicle serviced again. More
by DMHOWITZ
September 13, 2023
Great place and nice good people to work with. I really enjoy working with the service team. I really enjoy working with the service team. More
by TERRY.SKUNBERG
Employees Worked With
September 12, 2023
Dave came out to help me. We drove three cars.He was very Kind and helpful. We drove three cars.He was very Kind and helpful. More
by RDELITES
September 12, 2023
The staff at Luther Family Ford is a ways so helpful and friendly. Luki and Ryan are the best. Jennifer the shop manager has things operating fantastically. The new pick up and delivery option really helps friendly. Luki and Ryan are the best. Jennifer the shop manager has things operating fantastically. The new pick up and delivery option really helps someone like myself with an extremely busy schedule. A+ on all fronts More
by Notanemployee
Employees Worked With
Other Employees :
Jennifer! How could we forget Jennifer!
September 11, 2023
Efficient and courteous . Everything was explained and easy to work with. Will be back for more service Everything was explained and easy to work with. Will be back for more service More
by Kevin.michels
Employees Worked With
September 11, 2023
The buying process is easy. Justin Davidson was great to work with. He was very helpful. Justin Davidson was great to work with. He was very helpful. More
by stuart.beckman
Employees Worked With
September 10, 2023
Very frustrating visit. It takes weeks to get an appointment. I had some warranty work done on my Raptor. Specifically some moisture in my taillights. The service manager ac It takes weeks to get an appointment. I had some warranty work done on my Raptor. Specifically some moisture in my taillights. The service manager accused me of tampering with the taillights and said that I would be liable for cost of they found evidence of me trying tampering with the taillights. They didn’t find evidence and agreed to warrant the defective parts. I felt like I was guilty until proven innocent. You also never know when your parts arrive, you just make an appointment and hope. This is my first Ford Raptor and due to the dealership and quality of the vehicle, I will likely be look for a new dealership and brand. Very frustrating experience. I dread going to this dealer for service. More
by jprademacher
Employees Worked With
I don’t have the name of the person. They did their best.
