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Luther Family Ford

Fargo, ND

4.5
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

October 20, 2023

Having to wait for 2 1/2 hours for a Quik lube oil change seems ridiculous. More

by swahl1439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Used QuikLube
October 19, 2023

We were very happy with the service in all departments when purchasing the vehicle. All questions were answered. More

by lsthompson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tryg Letnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

The service was quick, dependable and affordable. That where able to play the services that they offered. More

by Zairemozes19980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hasbrouck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Isaacson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dickinson
October 18, 2023

This is my first experience with Luther’s service department, I am impressed and will continue to bring my pickup here for service. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

The salesperson was very responsive to our needs. He did not try to sell us anything that we were not interested in purchasing. This was my grandsons first purchase, we purchased the vehicle togeth More

by dglill1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Zastrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

I have been with Luther Ford for over 10 years. It is always a pleasurable experience. Ethan made this newest transaction amazing and smooth. So kudos to him! More

by Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Vetsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

They were the best to work with. From the salesman to the finance guy. Top notch!! More

by sweetlivingmankato
Recommend Dealer
Yes
Employees Worked With
Ethan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan salesman
October 16, 2023

Service writer was not thorough in their breakdown of the estimate. Left me surprised when I came to pay the bill. Work was not performed well, a battery terminal was loose when I picked up. Vehicle died on More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Oct 17, 2023 -

Luther Family Ford responded

I would love to look into this further. Please reach out to the store directly to have your concern addressed.

October 16, 2023

They were very helpful when showing me details about my car and very patient when i was looking at two different options on the lot More

by heather_fettig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

Anna is fantastic to work with! She fought for me to get an alignment approved through my aftermarket warranty that they were originally denying as part of my repair. Luther is luck More

by brocksolwold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Hawkins
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