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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
November 05, 2023
We have been pleased with LFF. Justin was excellent.he treated us very respectfully. He had a good sense of humor. The sales manager was also pleasant to work with. The end. Justin was excellent.he treated us very respectfully. He had a good sense of humor. The sales manager was also pleasant to work with. The end. More
by bucher0
Verified Customer
November 05, 2023
Everyone was very friendly. They took the time to go over everything with me as needed. They took the time to go over everything with me as needed. More
by mmcintyre2
Employees Worked With
November 05, 2023
Steven Fisher is great and always provides great service. The alignment was quick and easy. The alignment was quick and easy. More
by sjlien
Employees Worked With
November 05, 2023
Service was great like always never had a bad experience there steve and Brian are amazing there steve and Brian are amazing More
by melanie.parkin1261
November 04, 2023
Seemed very thorough, checked out brakes, transmission, tires as well as checked for any recalls. They also did well communicating issues to me, and also recommendations for possible future work. tires as well as checked for any recalls. They also did well communicating issues to me, and also recommendations for possible future work. More
by DianeDanceDance
November 04, 2023
Anna was amazing to help me pick tires and set up my appointment. Appreciate greatly the ride to work when I left my truck. When I walked in at 7:30 to drop off vehicle there were 4 employees in serv appointment. Appreciate greatly the ride to work when I left my truck. When I walked in at 7:30 to drop off vehicle there were 4 employees in service area but took a few minutes to be greeted and then sort of felt I was inconveniencing them. Typically this has not been my experience in the past. More
by tammy.stanton
Employees Worked With
November 04, 2023
It was quick process and the service was done alot soon than expected, thank you for keeping us posted when are car was dine. than expected, thank you for keeping us posted when are car was dine. More
by BARBOSA
Employees Worked With
November 04, 2023
Scheduling is xxxx. Why can't you just schedule a visit in a day or two, like Corwin Honda? I've purchased automobiles from Luther and Corwin, and service at Corwin is Why can't you just schedule a visit in a day or two, like Corwin Honda? I've purchased automobiles from Luther and Corwin, and service at Corwin is much, much better. More
by Service Recovery Specialist
Employees Worked With
Don't remember.
November 03, 2023
I was very disappointed in the service, I saw these young kids standing around talking more than they were working. I also asked for an estimate of a part that didn’t get done at all. kids standing around talking more than they were working. I also asked for an estimate of a part that didn’t get done at all. More
by ronis_81
Employees Worked With
Not sure
November 03, 2023
Very pleased of the repair by the Luther tech. Ryan was my service advisor. He and I have always had a good advisor/customer relationship. Ryan was my service advisor. He and I have always had a good advisor/customer relationship. More
by kd0uso
Employees Worked With
