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Luther Family Ford
Fargo, ND
5,099 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,099 reviews
December 14, 2024
Called to inquire about a vehicle they had listed on their website. Was told they had it in stock and available. Now comes the strangest thing that has ever happened to me in over 50 years of purchasing their website. Was told they had it in stock and available. Now comes the strangest thing that has ever happened to me in over 50 years of purchasing automobiles. When the salesman found out I was from Montana, he checked with a manager and the manager said their stealership doesn’t sell to people from Montana. I asked why and the salesman did not have an answer for me. Craziest xxxx I’ve ever heard. I don’t blame the salesman, he was just the messenger. I wouldn’t do business with this stealership if they were the last one left on the planet!!! I found another vehicle, also in ND, that’s closer to me and that dealership was more than accommodating to sell me an $80K truck. More
by Rural boy
Employees Worked With
December 01, 2024
Environment was relaxed and not pushy at all! Roger Holland was great to work with during our recent vehicle purchase. Highly recommend Luther Family Ford! Roger Holland was great to work with during our recent vehicle purchase. Highly recommend Luther Family Ford! More
by Luv4Explorer
Employees Worked With
October 26, 2024
I had an excellent experience with Luther Family Ford in Fargo, ND. Roger was fantastic to work with and he made the whole process a breeze. Fargo, ND. Roger was fantastic to work with and he made the whole process a breeze. More
by Btash
December 13, 2023
The dealership is nice and clean. The people there seem knowledgeable. I have purchased several cars from Luther. The people there seem knowledgeable. I have purchased several cars from Luther. More
by MORGANDANIELC
Verified CustomerEmployees Worked With
December 11, 2023
Anna H in service was fantastic! She saw that I had a serious problem and treated me accordingly. Lonnie went for a ride and my vehicle, which was is serious distress, was fit in due She saw that I had a serious problem and treated me accordingly. Lonnie went for a ride and my vehicle, which was is serious distress, was fit in due to some cancellations. The courtesy driver was great-although I didn’t catch his name. Everyone I encountered was courteous and professional. I really appreciate top notch service…Makes me a customer for life. More
by SALLY
Employees Worked With
Anna Hawkins 5 stars +
December 10, 2023
The dealership was incredible. They were super patient with me and never came off pushy. They were super patient with me and never came off pushy. More
by baileylisah
December 10, 2023
Easy to make appointment online, quick service, clean waiting room with snacks and drinks available waiting room with snacks and drinks available More
by nleitheiser34
Employees Worked With
December 10, 2023
Friendly fast and clean environment. Made sure you were comfortable and informed on service. They made the experience enjoyable Made sure you were comfortable and informed on service. They made the experience enjoyable More
by Superduty
Employees Worked With
