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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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April 09, 2022

Friendly, professional service by a tech who explained everything well! I also appreciate the senior discount. More

by redhothank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Luther Family Buick GMC responded

Thanks for your perfect review, redhothank! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 09, 2022

Excellent customer service and timely like the reminders about appointment and the communication during the service More

by John.Richman3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Sunderland
Apr 12, 2022 -

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 08, 2022

As as as as as as as aa said as as as as as as More

by Kphdoug
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Luther Family Buick GMC responded

Thanks for the great rating! We're pleased that everything went well for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 08, 2022

Great service and friendly staff. Easy to work with. Ride service driver was great and helpful More

by SAMANTHA_MCGREGOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 07, 2022

Luther Family Buick GMC always has the best service. I know I can trust their recommendations and the work is also quality. The weather was bad on the day of my service so they provided a rain check cou More

by addie.kuehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 07, 2022

Electrical problem still on solved. Had a problem with it the next day after having it in the second time More

by dalezetocha
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robb Reierson
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2022

Nice clean dealership with friendly people. I had some work done at the dealership and they were very quick about getting it done. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Luther Family Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 06, 2022

Did a very complete job. Kept me posted on what needed to be done.Friendly More

by Rocki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 06, 2022

My oil change took over an hour and a half. I also tried to schedule three things online. When I showed up I was told “you shouldn’t use online booking” and they would only do the oil change. I More

by jeff.and
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember his name
Apr 07, 2022 -

Luther Family Buick GMC responded

Jeff, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 05, 2022

Nice Service people, expensive but thorough. I'd definitely recommend. I like that they almost always wash my vehicle too! More

by TLMATEJCEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sundvor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Kasson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassidy Brown, Todd Brown, Tom Carrier
Apr 06, 2022 -

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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