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This rating includes all service center reviews, with more weight given to recent reviews.
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3,317 Reviews of Luther Family Buick GMC - Service Center
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April 29, 2022
It takes a whole to get an appointment and when I get there at the appointed time I always have to wait to get checked in. They ask me if I want a car wash and I say yes, yet 2 out of the last three time there at the appointed time I always have to wait to get checked in. They ask me if I want a car wash and I say yes, yet 2 out of the last three times it has not been washed when I come to pick it up. It always seems to take longer than expected so I have learned not to wait around. Communications was goid as they worked on the vehicle, but apparently they had some problems with their texting system as I did not get a notice that the vehicle was finished and after 5 hours I decided to call and learned the vehicle was finished. More
by mathewg1951
Verified CustomerEmployees Worked With
Patrick Boyle
April 29, 2022
I appreciated having the ride home instead of having to wait at the dealership for several hours. wait at the dealership for several hours. More
by kelrosenau
Employees Worked With
April 28, 2022
Great service, impressed with their all around coverage and quick to diagnose service department. Good communication. and quick to diagnose service department. Good communication. More
by CHADBERTSCH
Employees Worked With
Other Employees :
Kari Sunderland
April 28, 2022
Easy to schedule an appointment, good communication during the repair process, Thanks for the ride to and from the repair location! during the repair process, Thanks for the ride to and from the repair location! More
by HJS2107
April 27, 2022
I actually brought my car in a day before it was scheduled and they still manage to get it done on time. scheduled and they still manage to get it done on time. More
by hbgilbertson
Employees Worked With
April 27, 2022
Luther is always a first class place to work with, everyone is kind and considerate. I’ll always bring my truck back for service. everyone is kind and considerate. I’ll always bring my truck back for service. More
by DUCKCZN1
Employees Worked With
April 27, 2022
Everything was great and they got my car in quickly and I was completely satisfied was completely satisfied More
by Tryg.letnes
Employees Worked With
April 27, 2022
Fast and friendly service and got the job I needed done in a fast and good job. in a fast and good job. More
by HERITAGE2005HARLEY
Employees Worked With
April 27, 2022
Luther has an awesome service department with great customer service ! I will definitely be back in the near future. customer service ! I will definitely be back in the near future. More
by KYLAJO_24
