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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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May 16, 2022

Clean Receiving area. Friendly staff. Started ahead of schedule per my request if possible. Finished ahead of schedule. Courtesy ride to boot More

by Chirner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Chirner responded

great service

May 16, 2022

Great place to have your car serviced. The car was ready when promised, prompt service More

by vwissink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall
May 19, 2022 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 15, 2022

I have had service done by Luther in Fargo for years. They always go the extra mile. Friendly staff and great work completed. More

by tlheuer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 15, 2022

They were able to diagnose and fix my vehicle is quick manner! Service manager was top notch! More

by CRAIG.MOEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Denne
May 18, 2022 -

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 15, 2022

The staff is always polite, and the work done on vehicles always is done well, with attention to detail. When I get my vehicle back it is usually cleaner and in better condition than when I dropped it off. More

by kendal.mautz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Luther Family Buick GMC responded

kendal.mautz, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 13, 2022

I had gotten a nail in my tire and they worked me in so quickly. What I thought was gonna be a 1/2 A-day ordeal turned out to be less than an hour I was so impressed. That's why I am a Luther customer for More

by Debby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 13, 2022

Simple to set up the appointment. The service staff are professional and the work was done timely and complete. More

by Mark T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtesy driver was very nice. I did not get his name
May 13, 2022 -

Mark T responded

I am always impressed with the staff at Luther GMC!

May 13, 2022

Seems to do a decent job with my general maintenance needs. Performed the service in a timely manner. More

by MARTINLMILLER6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
May 16, 2022 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 13, 2022

Prompt attention given, curtacy ride to work back, called quickly with equation and cost estimates as well... More

by KMetzen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Luther Family Buick GMC responded

KMetzen, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 12, 2022

They were very rude and racist mostly mike the supervisor and the sales man just awful More

by Sebmustafic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Sundvor
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Luther Family Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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