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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews
Call Service Center (701) 356-7100

3,317 Reviews of Luther Family Buick GMC - Service Center

Sort by
June 03, 2022

Very helpful, worked through issues and communicated with me. Gave me options on my service. More

by Michael.r.hall.19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2022 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 02, 2022

I have always had great service with Luther, Thank you to the great staff and service advisers, More

by rcbrekhus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2022 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 02, 2022

Dropped off at 7:30 for an appointment to change oil at 8:45. Wasn’t completed until almost noon. Apparently the appointments are not firm at all. More

by GMCBuyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Some guy
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Jun 03, 2022 -

Luther Family Buick GMC responded

GMCBuyer, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Luther Family Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 02, 2022

Paul Mcdonald was great. He took care of everything and explained everything. I enjoyed working with him More

by DJCARLSTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2022 -

Luther Family Buick GMC responded

Hi DJCARLSTR and thank you for your kind words. We are very happy to hear that Paul was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 01, 2022

I had great service and all was explained to me this was my first visit and I will continue to get all my vehicles work done with you. Also like your lounge and refreshments More

by Jdfinstad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Boyle
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Jun 03, 2022 -

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 31, 2022

The gentleman who was my service advisor was extremely friendly and kept me updated on service provided throughout my visit! More

by jlnels0630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2022 -

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 30, 2022

My car just died again yesterday and They can’t seem to fix the problem. I just picked up my car and it started right up but then it died less than 24 hours later. Friendliness was great. And I’m sure the More

by JAMILEESTREYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2022 -

Luther Family Buick GMC responded

Thank you for sharing your feedback with us. At Luther Family Buick GMC, we strive to provide complete satisfaction for every experience and are sorry to hear that you feel your visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 30, 2022

Friendly and fast service. Received a prompt pick up when my service was completed. Always impressed with this dealership. More

by MDLIEBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2022 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 30, 2022

Work was done in a very timely manner. The vehicle came back cleaner than when it entered the shop. Excellent service! More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2022 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 29, 2022

Good experience very nice people very professional and I would go there again when needed. More

by barnzy66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Sunderland
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Jun 01, 2022 -

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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