Luther Family Buick GMC - Service Center

Appointment for oil change and maintenance was great and there was no issue with anything. there was no issue with anything. More

It was great thanks for the service that was completed Well some time s it’s tough Well some time s it’s tough More

Todd Brown continues to be a great asset to Luther GMC! We will continue to make the drive to Fargo to see what is in the lot. From the time we bought the cars even today he still goes out of his way!! We will continue to make the drive to Fargo to see what is in the lot. From the time we bought the cars even today he still goes out of his way!! More

The staff are always friendly and helpful. They are willing to answer all of my questions in a timely manner. They are willing to answer all of my questions in a timely manner. More

This dealership seems to be worried more about money than about customer service. We purchased our vehicle brand new in 2021 from Luther. The cost to have them pick up our vehicle and bring it back to ou about customer service. We purchased our vehicle brand new in 2021 from Luther. The cost to have them pick up our vehicle and bring it back to our place if employment for an oil change was $30. The cost to rotate tires was also $30. On a vehicle we purchased brand new from them. I may be in the minority, but this seems ridiculous. More

Service guy was nice on keeping me informed on repairs but couldn’t figure issue out so replace some expensive parts for repair just for the same issue to happen again. Was back and forth to dealer for ab but couldn’t figure issue out so replace some expensive parts for repair just for the same issue to happen again. Was back and forth to dealer for about a week on one job! More

Had an appointment at 1130am. No communication until 3pm when I texted the number asking for an update as I had a family situation come up. Responded with they are just starting i No communication until 3pm when I texted the number asking for an update as I had a family situation come up. Responded with they are just starting it now because it got bumped. When I showed up no mention of the wait and just was like this is normal. I get things happen but communication would have helped me not miss my family situation. I’ve had great experiences before this but this one will make me look elsewhere for future maintenance. More

Friendly, knowledgeable staff! Nice, clean waiting area with good coffee, snacks and Wi-Fi. Good experience! Nice, clean waiting area with good coffee, snacks and Wi-Fi. Good experience! More

Made an appointment and was there and the appointment was not written up clear so I explained what was actually needed and he laughed about it but did get me in and done very quickly and tech made sure every not written up clear so I explained what was actually needed and he laughed about it but did get me in and done very quickly and tech made sure everything was done correctly and nicely done More

I was able to get an appointment very quickly. When I got to the service center early the service tech took my truck right away. They serviced it, inspected it and washed it. They were top notch. When I got to the service center early the service tech took my truck right away. They serviced it, inspected it and washed it. They were top notch. More