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3,317 Reviews of Luther Family Buick GMC - Service Center
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July 07, 2022
From reception to completion, my treatment was excellent. My service advisor was very helpful and documented all my concerns about the vehicle. The quoted cost was very close to the final cost. Flexible paym My service advisor was very helpful and documented all my concerns about the vehicle. The quoted cost was very close to the final cost. Flexible payment assistance available through a third party to help you keep servicing your car without worrying. More
by double1861
Verified Customer
July 06, 2022
Seamless warranty transaction. Provided a loaner car. Very quick turnaround for a major repair even though it was a holiday weekend. Provided a loaner car. Very quick turnaround for a major repair even though it was a holiday weekend. More
by RICE.MARYANNJ
Employees Worked With
July 03, 2022
They were very professional, gave me good information so I could make the decision to repair or not. The repair was done on time. I could make the decision to repair or not. The repair was done on time. More
by davkrauter
Employees Worked With
July 01, 2022
Great and friendly service department! ! Easy checking and out. Quality work was done on our vehicle. ! Easy checking and out. Quality work was done on our vehicle. More
by sanelson55
July 01, 2022
I have taken my vehicle in 2 separate times and nothing is fixed. This SAME EXACT problem happened when the vehicle was brand new, less than 1500 miles. That took 3 separate times, different days to get is fixed. This SAME EXACT problem happened when the vehicle was brand new, less than 1500 miles. That took 3 separate times, different days to get fixed. Unfortunately my time away from work I can’t bill out at $130 an hour. I have to pay for the vehicle and it still isn’t done. Not only does it take my time but it also takes my money, $1000 bucks here, thousand there. FRUSTRATING. Very dissatisfied. More
by SWALTZ
Employees Worked With
Todd Brown
June 30, 2022
Professional service, friendly service advisor, clean and organized waiting area, great members of the team are friendly organized waiting area, great members of the team are friendly More
by gthrall2658
June 30, 2022
Very prompt and informative service. Kept me informed of what was going on during the procedure. Great customer service. Also like how personable people are and get to know your name Kept me informed of what was going on during the procedure. Great customer service. Also like how personable people are and get to know your name More
by Kent
June 30, 2022
They are always very helpful. They always explain thing very well. Appointments are always easy to get They always explain thing very well. Appointments are always easy to get More
by NORTHLANDJRT
Employees Worked With
June 30, 2022
The part I needed was backordered but they received it and it was a quick fix, only gave a 4 star because they forgot my complimentary car wash. and it was a quick fix, only gave a 4 star because they forgot my complimentary car wash. More
by Jeff.isakson1
Employees Worked With
June 29, 2022
They went above and beyond in helping me with my truck. I was worried that it was gonna cost me but they assured me it was covered my warranty and it sure was! Got my truck in right away and found and fixe I was worried that it was gonna cost me but they assured me it was covered my warranty and it sure was! Got my truck in right away and found and fixed the issue within hours of having it. Absolutely amazing working with Paul in service!! More
by Denali truck
Employees Worked With
