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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews
Call Service Center (701) 356-7100

3,317 Reviews of Luther Family Buick GMC - Service Center

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July 17, 2022

The staff is very friendly and the do a thorough job! As a female I feel very comfortable. More

by swannyspud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Sunderland
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Jul 19, 2022 -

Luther Family Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 16, 2022

Good service and good people to work with. Would definitely use them again thank you More

by legvolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2022 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 16, 2022

Great service. I liked the dependability. They informed me immediately of any problems. I’ll be going back More

by abomb1086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2022 -

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Jul 19, 2022 -

abomb1086 responded

No problem

July 15, 2022

I’m very pleased with the timely and personable phone calls keeping me informed on what my vehicles needs for maintenance and the work performed. More

by jacksonolek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2022 -

Luther Family Buick GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Luther Family Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 14, 2022

The service department works with me knowing that I live out of town. I just got a phone call from my service writer letting me know what is going on with my warranty status on my 2021 pickup. It was in the More

by dean.gadberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2022 -

Luther Family Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 13, 2022

Came in with a list of items, all were addressed quickly and explained thoroughly. Courteous service too. Good experience. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2022 -

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 13, 2022

Service Iwas excellent Nathan was courteous and work was completed when he said it would be. More

by PERFECTG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan
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Jul 15, 2022 -

Luther Family Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 13, 2022

Everyone is friendly enough and the waiting area is nice and clean with snacks so I don't mind waiting for my car. More

by MANLEY210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Boyle
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Jul 15, 2022 -

Luther Family Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 12, 2022

They were able to work me in for oil change. Much appreciated. Very courteous and professional More

by mndjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 12, 2022

I always have amazing service at Luther. The customer service is top notch! Fast and friendly service. More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2022 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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