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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews
Call Service Center (701) 356-7100

3,317 Reviews of Luther Family Buick GMC - Service Center

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November 10, 2023

They were very accommodating in getting my car in asap to check out for low oil, found the problem and fixed it right away. Allison Gustafson was awesome, kept me informed and explained things to me. Great More

by marlene.ellefson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Gustafson
Report | Print
Nov 13, 2023 -

Luther Family Buick GMC responded

Hello Marlene! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Nathan Loose, Internet Manager

November 10, 2023

First time buying here and was satisfied with the whole experience from sales to the finance More

by mamtlm98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita Hetler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gorby, Luther Representative
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Nov 13, 2023 -

Luther Family Buick GMC responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Nathan Loose, Internet Manager

November 10, 2023

Kevin was awesome. Robin who I was suppose to have was at lunch. All around great customer service! More

by Cmsnow1250561
Recommend Dealer
Yes
Employees Worked With
Kevin
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Nov 13, 2023 -

Luther Family Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Nathan Loose, Internet Manager

November 10, 2023

As usual the service was excellent. So many dealerships push unnecessary work that it is nice to find An honest one More

by HIREDPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Luther Family Buick GMC responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Luther Family Buick GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Nathan Loose, Internet Manager

November 09, 2023

I've been coming to this dealership for as long as I can remember. They do great work. More

by Lamolith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Luther Family Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Nathan Loose, Internet Manager

November 09, 2023

Robin is excellent. He sent me a text about being able to get in earlier and is very nice and caring. More

by CARLAMOSSER11
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
Report | Print
Nov 13, 2023 -

Luther Family Buick GMC responded

Carla, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Robin does for Luther Family Buick GMC and our customers. Hope to see you again soon! Sincerely, Nathan Loose, Internet Manager

November 05, 2023

Very helpful getting you in for services and getting you out in time! Thank you for the car service too! More

by doschhelen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Luther Family Buick GMC responded

Helen, thank you for your kind words. I feel our service department is what makes Luther Family Buick GMC special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 04, 2023

Very good customer service and a quick job well done! Will definitely be back hoping for the same quality of service! More

by tanner.verbitsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Boyle
Report | Print
Nov 07, 2023 -

Luther Family Buick GMC responded

Tanner, we strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Luther Family Buick GMC's Service Department. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 04, 2023

I have been having issues with my radio changing stations randomly for quite a while and it would affect the button to change it behind the steering wheel. I brought it to another dealer first and they would More

by TLEACH003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Luther Family Buick GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Nov 07, 2023 -

TLEACH003 responded

Thank you so much! This is exactly why I keep coming back.

November 03, 2023

Kevin is the best person to deal with. He address my concerns in a quick manner More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Luther Family Buick GMC responded

Kyle, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Kevin does for Luther Family Buick GMC and our customers. I hope to see you again soon! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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