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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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August 13, 2022

I thought I had made an appointment on-line, when I showed up they said they had no on-line appointment in their computer, but still got me in. I couldn’t afford the repair, but patched me up enough to More

by Gubby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2022 -

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 13, 2022

I was greeted immediately with curtesy. I was told how long it would take to service my car. Then offered a ride home. I did not have to wait for a ride. I was satisfied with the service d More

by SMPHARIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 13, 2022

Very good communication with the service manager and the mechanics, professional attitudes fantastic work ethics. Thank you Luther family Buick & GMC.. More

by Dave Wells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Miller (Mechanic)
Aug 16, 2022 -

Luther Family Buick GMC responded

Thank you for writing this amazing review for our team! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 13, 2022

Made an appointment online on a Sunday morning. Excellent service on Thursday. very good experience overall. More

by abdliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 12, 2022

Robin was amazing to work with. He initiated calls to keep us updated on the progress. The vehicle was finished ahead of the projected time and the estimate was within $30 of what More

by dana.a.mcmaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Luther Family Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 09, 2022

The men and women working there have always been courteous and eager to do their work for you. More

by BARB.GEBEKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback, Barb. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 08, 2022

Best in Fargo Moorhead area best in service best people to work with.Thank you guys More

by dubik9191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 07, 2022

The job for today was to put the cover on the truck bed and shine things up a bit. They did a great job as always!!! More

by gregggess12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Sundvor, Samantha Poer
Aug 09, 2022 -

Luther Family Buick GMC responded

Thanks for leaving this wonderful feedback! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 07, 2022

Clean professional service, friendly service desk, convenient location, clean customer lounge and rest rooms, great coffee More

by gthrall2658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 07, 2022

The shop and parts department were very friendly and tried hard to help me with my vehicle. More

by markgainor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 09, 2022 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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