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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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August 18, 2022

My visit was everything I would have expected from a dealership. The place was clean and provided drinks while I waited. More

by rodney.steffes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bloomquist
Aug 19, 2022 -

Luther Family Buick GMC responded

Thank you for taking the time to write about your experience with us! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 18, 2022

The service is good bit ot take's to long to make an appointment thank you. More

by RBM270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Luther Family Buick GMC responded

Thank you for this review! I really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 17, 2022

I was in town on business and I ran over a nail. They got me in right away and had me on the road right away. They even washed my car, if I was from the area I would go back to just them. More

by Emilyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Luther Family Buick GMC responded

Thank you for taking the time to write about your experience with us, Emily! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 17, 2022

Battery changed out and checked to make sure the alternator worked and nothing else showed up on diagnostics to cause engine to die. More

by kimannchan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

Aug 19, 2022 -

kimannchan responded

Discovered my primary key fob does not unlock my Enclave when i got it home yesterday. Had batteries in it changed today abd still does not unlock it. Do you re-sunchronize them? Kim

Aug 20, 2022 -

kimannchan responded

Hi Adam, Did not receive a response in regards to my primary key fob not unlocking my Enclave after i picked my Enclave up on Thursday. I did have batteries in the fob changed yesterday and that did not help. What can i do to get this fixed? Kim Chandler kimannchan@hotmail.com

August 16, 2022

They are very good at communicating the situation with my vehicle so I can understand what’s going on. More

by bness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 15, 2022

Awesome service. Part came in quickly and then they got me in right away to fix the problem. More

by Lovemybuick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Luther Family Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 15, 2022

Waiting my arrival and were friendly, reminded me if my coupon, offered a car wash and called when completed. More

by bkknain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bloomquist
Aug 17, 2022 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 14, 2022

Dealership has a good team of salesmen and shop workers I got in right at the appointment time for my oil change More

by dep304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 14, 2022

Good customer service always makes me came back to service my vehicle here I trust there that honesty. More

by dacotahtechappiance
Customer Service
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 14, 2022

Every one was very friendly and professional. Vehicle was done when promised and work was to my satisfaction. More

by bamcgavin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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