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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews
Call Service Center (701) 356-7100

3,317 Reviews of Luther Family Buick GMC - Service Center

Sort by
September 04, 2022

Clean garage area, helpful staff, could get in relatively quickly, great car wash when done More

by bernhardts
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2022 -

Luther Family Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 03, 2022

Oil change took to long . They need to communicate better with customer. Otherwise great service. More

by Kcsetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bloomquist
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Sep 06, 2022 -

Luther Family Buick GMC responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 03, 2022

Very nice and service done in a timely fashion. Nice place to wait for service to be done More

by barrycfe
Recommend Dealer
Yes
Employees Worked With
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2022 -

barrycfe responded

Verification

September 02, 2022

Very great experience with everything! I will be back for any services that I may need! More

by Chloe Stangeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McPhillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2022 -

Luther Family Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 01, 2022

Had in for service asked if the DEF was checked and fill was told was. Picked up vehicle and drove down the road and rechecked DEF it was not filled. Had called before picking up to make sure it was filled More

by toddrholte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2022 -

Luther Family Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 31, 2022

Rob clearly explained the issues the vehicle was having and the service got the work done quickly. More

by peter larson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2022 -

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 29, 2022

The service writer Tolefson was really good at his job. The waiting area was nice and comfortable. I would recommend Luther GMC. More

by chubolson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2022 -

Luther Family Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 29, 2022

The headlight is still not working after having my car all & part oof next morning. More

by snoreen1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2022 -

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 29, 2022

The service team does communicates well, I always know what is happening with my vehicle. More

by CORDELLMATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2022 -

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 28, 2022

Helpful and really nice. Service was very profdssional. Service guys were nice. Gave us z ride home and picked us up. More

by kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2022 -

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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