Luther Family Buick GMC - Service Center

Service agent was great. ..kept me informed, answered my questions, helped with the billing. Would love to work with her again. ..kept me informed, answered my questions, helped with the billing. Would love to work with her again. More

Top notch service and an all around great team! Very knowledgeable, courteous and timely. Allstar service team Very knowledgeable, courteous and timely. Allstar service team More

Service appointment was right on time. Advisor filled me in on everything they'd be doing and the approximate timeline. Advisor filled me in on everything they'd be doing and the approximate timeline. More

I Enjoy doing business here as full service, convenient and friendly and helpful staff. Wide inventory of vehicles and friendly and helpful staff. Wide inventory of vehicles More

Excellent service & parts dept at this dealership. Best of the best! One of a kind!! Best of the best! One of a kind!! More

Always great customer service! Always great customer service! Very knowledgeable team, willing to do whatever is necessary to ensure a positive visit each time. Always great customer service! Very knowledgeable team, willing to do whatever is necessary to ensure a positive visit each time. More

Finally! A dealership who can change the oil on my Buick and I don't have a puddle under the car on my garage floor! A dealership who can change the oil on my Buick and I don't have a puddle under the car on my garage floor! More

Short staff, took 1. 5 hours for basic oil change Short staff, took one a half hours for a basic oil change 5 hours for basic oil change Short staff, took one a half hours for a basic oil change More

I Scheduled an oil change online a few weeks ago, later adding a transmission appointment, due to a check engine light that came on. Prior to bringing the vehicle in, the check engine light cleared itself. adding a transmission appointment, due to a check engine light that came on. Prior to bringing the vehicle in, the check engine light cleared itself. I called the service center and asked them to cancel the transmission appointment, but to see if they check the code error history. They told me that should work and wouldn’t be a problem. I had someone else take the vehicle, as I couldn’t make it. Afterwards , the check engine light was back on. I called and the advisor said he went on lunch break so he wasn’t sure what they did , but came across as if this was my fault. He was not my advisor, but fielded both of my calls. I’m not sure if Luther has changed ownership, but their customer service has gone downhill over the past couple of years. It makes me second guess myself for buying our last two vehicles there and certainly for future service appointments. More

Got in early before my scheduled appt. Service dept is great. Very friendly and let's you know what is going on with your vehicle Service dept is great. Very friendly and let's you know what is going on with your vehicle More