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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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November 08, 2022

Great service this round for oil change. Last time the guy checking in my vehicle seemed very confused as to why I was there dropping a vehicle off for oil change. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Luther Family Buick GMC responded

Thank you for writing about your visit with us! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 07, 2022

We received great service when the battery on our Envision went bad and had to be replaced under warranty. More

by MORRIE LANNING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 06, 2022

This was the first time I visited Luther Buick GMC and I will be back. In addition to completing the work on my vehicle that was scheduled, they found safety concerns that needed to be addressed in the near More

by JOSH_TAYLOR54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Luther Family Buick GMC responded

Thanks for allowing us to help you! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 06, 2022

They are very good at keeping you in formed on what is wrong with your veh. More

by DAN.BJERKE
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Luther Family Buick GMC responded

I am pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 06, 2022

Always great service and customer service! I even bring my son's Ford here on occasion as we did not have good experiences at Luther Ford. This department is so much better. Keep doing what More

by kathyraderma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Luther Family Buick GMC responded

I appreciate your input, Kathy. I am glad to hear that you are consistently impressed with the service we offer here at Luther Family Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 05, 2022

Great service again like I always get. All the service writers that I have had over the years do a great job. More

by cnb0724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Luther Family Buick GMC responded

Thank you so much for your excellent input! I am very proud of our service technicians and I hope to pass along your great experience to all of our customers. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 04, 2022

Fast and kept me updated even though we were out of town They also special order a fob and got it the next day More

by bafarms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Luther Family Buick GMC responded

Thank you for sharing your experience with us! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 04, 2022

Excellent fast service. Kept me informed at all times. Gave several options for cost of tires and differences More

by Charlvla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Luther Family Buick GMC responded

Thank you for visiting our service department and for leaving the kind words! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 04, 2022

New headliner does not match color of interior. Leak in roof for 5 yrs previous repairs More

by sandman.recovery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brady carlsrud
Nov 07, 2022 -

Luther Family Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 04, 2022

Great service and follow up. Very friendly and professional. Nice clean facility and easy drop off and pick up. More

by s.jesme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Luther Family Buick GMC responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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