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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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November 13, 2022

Paul is always great to work with he goes above and beyond to keep everyone informed and work to make the process as easy as possible. More

by levi.a.reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Luther Family Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 13, 2022

Luther GMC has a very clean and neat dealership and is always easy to work with. More

by JROTHERT44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Luther Family Buick GMC responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 12, 2022

Should not take five hour to put a set of tires on. Then when you get there the wrong tires are on, So with out my vehicle for two days to get new tires More

by makiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Jermstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Luther Family Buick GMC responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 12, 2022

Very clean and neat. The service crew is very helpful with explaining the service work that is recommended.The work is done in a timely manner. Prices are reasonable. I'l More

by doutke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Luther Family Buick GMC responded

Thank you so much for your excellent input! I am proud of our service technicians and I hope to pass along your great experience to all of our customers. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 11, 2022

Dale was the best to work with and the rest of the team made everything easy! More

by bsusioux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sundvor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Canaday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Amsbaugh
Nov 14, 2022 -

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 10, 2022

I was greated promptly when I dropped off my car. They called when my car was ready. They always include a free car wash with service. I appreciate that. More

by HAWKFAN918
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 09, 2022

Luther GMC are top notch and I highly recommend them. From buying to the Service center they are great. More

by terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McPhillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Luther Family Buick GMC responded

Terri, thank you for your kind words! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 09, 2022

They were very helpful And kept me updated with my vehicle And we're very good to deal with More

by hornbachershane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ebens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Luther Family Buick GMC responded

Thanks for your perfect review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 09, 2022

Robin in the service center was very professional making a point to understand our concerns. His service team made sure their work was to our satisfaction and even exceeded what we expected by buffing out s More

by eagle_3464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Luther Family Buick GMC responded

We appreciate your kind words about our service team. Thank you for choosing Luther Family Buick GMC for your vehicle needs. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 08, 2022

They are cooperative. We have had good luck with our vehicles. I appreciate when they bring the mechanic to help you understand what needs to be done and why More

by cgillety
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Luther Family Buick GMC responded

I appreciate your kind words about our service team! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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