Luther Family Buick GMC - Service Center

My car sat at the dealership for multiple days. When asked to bring it in again after the evaluation and parts were available. I was told after it sat for a couple days they were having staffing is When asked to bring it in again after the evaluation and parts were available. I was told after it sat for a couple days they were having staffing issues due to "COVID" and asked if I could bring it back in a couple weeks. During those couple weeks I received multiple calls telling me my parts were delivered at the dealership. No one called to reschedule the appointment at any time. I had to call and schedule the next appointment. Was told everything would be covered by the party I bought the car from and told numerous times everything was good to go. When the work was finished, I was told I needed to pay the taxes on the work. Not impressed by your customer service or lack there of. More

Less waiting time and need to offer fair price for trade in, I called at 8 am on a Saturday and no one got back to me in, I called at 8 am on a Saturday and no one got back to me More

They are always friendly and helpful. They might need higher wages to recruit new technicians because there are long wait times. They might need higher wages to recruit new technicians because there are long wait times. More

Been going there for years and the service only gets better. I tell all my friends and family to go there. better. I tell all my friends and family to go there. More

very prompt quick counter service and scheduling was super easy.shuttle home and pickup were excellent. super easy.shuttle home and pickup were excellent. More

They always provide very friendly and Speedy service. I will definately be back for any further needs. I will definately be back for any further needs. More

Always friendly & ready to accommodate any needs you have. They always take good care of you. have. They always take good care of you. More

Way better than Gateway Chevy. Better, better, better, better, better, better, better, better, better, better. Did I say better? Good job Luther GMC! Better, better, better, better, better, better, better, better, better, better. Did I say better? Good job Luther GMC! More

They were very friendly, did my repair and let me know that they had the parts and also did an extra request that I had. that they had the parts and also did an extra request that I had. More

Pleasant atmosphere quick answers to questions check in at service desk is painless Dale in sales dept is easy to deal with when looking for a new vehicle at service desk is painless Dale in sales dept is easy to deal with when looking for a new vehicle More