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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews
Call Service Center (701) 356-7100

3,317 Reviews of Luther Family Buick GMC - Service Center

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December 03, 2023

Very courteous It was nice to have a refreshing cup of coffee while i waited. More

by Rebeccajtorkrildon
Recommend Dealer
Yes
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Dec 05, 2023 -

Luther Family Buick GMC responded

I'm grateful for your kind words, Rebecca! Thank you for choosing us, and I can't wait to see you again in the future. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

December 03, 2023

Personable Checked on some things for me . .. and answered my questions Was concerned about a former unresolved issue More

by glolydia
Recommend Dealer
Yes
Employees Worked With
Young fellow ... Tyler?
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Dec 05, 2023 -

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Lydia. We work hard to make sure our guests have an awesome experience and I'm glad we were able to resolve that for you. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

December 02, 2023

Very good customer service explained the work that had to be done Work done in a timely fashion More

by arnieschick
Recommend Dealer
Yes
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Dec 05, 2023 -

Luther Family Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

December 01, 2023

Very professional Timely thorough and timely responsive communication is very good and very helpful Thank you More

by John.Richman3
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robb Reierson
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Dec 02, 2023 -

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

December 01, 2023

Good to work with. Good communication about the work to be performed. Work was done in a timely fashion. More

by bv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Luther Family Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

November 30, 2023

They did a very good job at addressing and repair the issues. I was very pleased with the service. More

by b.oas841
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robb Reierson
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Nov 30, 2023 -

Luther Family Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

November 29, 2023

Tech I worked with did a good job of keeping up to date on work being done on car More

by suhrich
Recommend Dealer
Yes
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Nov 30, 2023 -

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

November 27, 2023

Service writer Robin was first class, kept me informed on my Service, checked on any and all updates or recalls More

by kllh04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Luther Family Buick GMC responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

November 27, 2023

Easy to schedule. Courtesy car driver was excellent. I take my vehicle in for minor things and they do right away. Aka: tires needing air. Labor charges, know out More

by ole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Luther Family Buick GMC responded

I appreciate you for letting others know about your experience! If you have any questions, please don't hesitate to let me know. Take care! Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

November 27, 2023

Professional and virtuous; informative and helpful in making dicisions. Overall, very good. A good experience More

by DOCKTER_M
Recommend Dealer
Yes
Employees Worked With
A lady
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Nov 29, 2023 -

Luther Family Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

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