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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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January 04, 2023

Great service and response to getting our vehicle in and out. With all the shortages of staff everywhere else, Luther has been great! More

by heggenr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2023

The Service Center repaired a slipping serpentine drive belt and a noisy idler pulley on a Chevrolet Equinox LT. The serpentine drive belt failed to stay in alignment with the idler, drive, and water pump More

by hamner_m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Luther Family Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 01, 2023

Prompt, fast service, very thorough and explained everything needed to be done. First time there for service and impressed! More

by CHRISTINANMIKE
Recommend Dealer
Yes
Employees Worked With
Andrew?
Jan 04, 2023 -

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 01, 2023

The service on my vehicle took exactly the amount of time I as quoted. The amount was what I was quoted as well. The staff is very friendly and helpful! More

by JOEANDMELISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boyle
Jan 04, 2023 -

Luther Family Buick GMC responded

Joe and Melissa, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 01, 2023

Service advisor and service tech are very professional. Work was done very timely. Friendly staff. More

by brnieme2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not have names of other staff
Jan 04, 2023 -

Luther Family Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Luther Family Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 31, 2022

They always give great service. They stand behind their warranty on their cars. The staff is always friendly and ready to help any way they can. More

by TECHMANND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 31, 2022

Was scheduled a week out and got me in two days after I went in. Got it fixed in the same day. More

by godeeshouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Luther Family Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 31, 2022

Andrew Bloomquist was our advisor and was very friendly and helpful. Explained oil life % which we were uncertain about. More

by carolyngadberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bloomquist
Jan 03, 2023 -

Luther Family Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 30, 2022

The best people there over there good job all the time I love to take my car there all the time More

by rizo.kangara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Luther Family Buick GMC responded

Rizo, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 30, 2022

The Service Center performed an engine oil change on a Equinox LT to maintenance specifications checking lubrication capacities, visual inspections, and services. The maintenance completed in the Service More

by hamner_m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Boyle
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