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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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January 08, 2023

They were pleasant & clear about the service& then noticed I needed new wiper blades. Everything was done well & my car was washed. More

by vaj3431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Luther Family Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Luther Family Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 08, 2023

Very pleased with friendliness, efficiency, and kid waiting area. Lots of toys, books, and DVD options to occupy us for an hour and a half. More

by Slosmon68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2023 -

Slosmon68 responded

Thank you for your friendly service!

January 07, 2023

Service was good. Prices seem high for oil change vs other places I have heard about More

by Lunddennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Luther Family Buick GMC responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 06, 2023

ALWAYS stellar 5-STAR service. Why we always buy our vehicles at Luther GMC, Fargo. More

by Lori Seigel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Luther Family Buick GMC responded

We appreciate your input, Lori. We're glad to hear that you are consistently impressed with the service we offer here at Luther Family Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 06, 2023

My spouse had an oil change performed here. I started it the next morning and could instantly tell something was wrong. It was burning oil. I had to bring the vehicle back for service 8 mile More

by dmpatters
Workmanship
Recommend Dealer
No
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Luther Family Buick GMC responded

I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 06, 2023

Excellent service and very friendly employees! Always make time for me when I don’t have an appointment. More

by Halle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bloomquist
Jan 09, 2023 -

Luther Family Buick GMC responded

I appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for me so that I can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact me if you have any questions or concerns about your car. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 06, 2023

The dealership has always served us well. Timely and efficient. I recommend Luther GMC to my friends@ More

by shelleyborsheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Luther Family Buick GMC responded

Thank you for your great review! I am glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 06, 2023

They are very customer oriented They are very friendly They want the customer to be satisfied The waiting area and women’s bathroom was very clean. The refreshments were very well stocked W More

by Ruthi.blilie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Beauchamp
Jan 09, 2023 -

Luther Family Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 05, 2023

Very good service timely fashion would use again anytime A+ in my book thank you More

by KEITHM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Brown
Jan 06, 2023 -

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 05, 2023

Samantha and Troy worked hard to get the deal done … both were responsive and worked well with us. More

by allanduerr
Recommend Dealer
Yes
Employees Worked With
Troy Weist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Berghorst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Luther Family Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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